Assistant Director of Sales (Long Stay)

Capella Hotels and Resorts; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

Capella Hotels and Resorts in Singapore seeks an Assistant Director of Sales to drive revenue through pro-active direct sales, marketing, telemarketing, direct mail and on-site tours of residences and hotel showings. The role focuses on developing strategic action plans to grow incremental sales.

Ideal candidate holds a Diploma in Hospitality Management with 8+ years in luxury hospitality or real estate sales, strong selling skills, and proficiency in Microsoft Office; you will negotiate

Qualifications

• Diploma in Hospitality Management.
• Minimum 8 years working experience in luxury residences, hotels or real estate sales.
• Good selling skills and understanding of sales processes.
• Knowledge in Microsoft Office including Word, Excel, PowerPoint.

Responsabilités

• Conduct long stay residences' or hotel inspections for clients
• Conduct negotiation of sales contracts
• Develop consultative selling and upselling strategies to maximise room sales
• Prepare and present sales proposals and quotations
• Conduct minimum 20 sales activities per week including sales call, entertainment and site inspections
• Collaborate with relevant departments to meet guests' and/or customers' requirements in the sales contracts
• Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner
• Meet or exceed individual and department sales target that is set by the management
• Accurately forecast the covers and revenues for each client
• Analyse competitor landscape and customer demand to identify sales opportunities

Connaissances

Sales negotiations

Upselling

Prospecting

CRM

Formation

Diploma in Hospitality Management

Outils

Microsoft Office

Description du poste

The Assistant Director of Sales is responsible for developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the residences and hotel. The individual also develops strategic action plans for residences to drive measurable, incremental sales revenue.

The Role

• Conduct long stay residences' or hotel inspections for clients
• Conduct negotiation of sales contracts
• Develop consultative selling and upselling strategies to maximise room sales
• Prepare and present sales proposals and quotations
• Conduct minimum 20 sales activities per week including sales call, entertainment and site inspections
• Collaborate with relevant departments to meet guests' and/or customers' requirements in the sales contracts
• Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner
• Meet or exceed individual and department sales target that is set by the management
• Accurately forecast the covers and revenues for each client
• Analyse competitor landscape and customer demand to identify sales opportunities

Talent Profile

• Diploma in Hospitality Management
• Minimum 8 years working experience in luxury residences, hotels or real estate sales
• Good selling skills and understanding of sales processes
• Knowledge in Microsoft Office including words, excel, power point