Assistant Sales Manager

Capella Hotels and Resorts; Singapore; Presencial; SGD 67.000 - 100.000; Jornada completa

Descripción de la vacante

Capella Hotels and Resorts in Singapore seeks an Assistant Sales Manager to drive business through proactive direct sales, telemarketing, and site visits, overseeing corporate FIT and group accounts.

You will schedule client meetings, develop action plans, and coordinate with hotel departments to meet guest requirements, aiming to exceed sales targets and promote all facilities including Club Residences, Catering, F&B, and spa.

Formación

• Diploma in Hospitality Management or equivalent.
• Minimum 3 years of working experience in Room Sales for a luxury hotel.
• Good selling skills and understanding of sales processes.
• Knowledge in Microsoft Office including Word, Excel, PowerPoint.

Responsabilidades

• Maximize sales through soliciting new corporate FIT and group accounts and maintain relationships with existing accounts.
• Schedule meetings with potential clients and coordinate business deals.
• Fulfill a minimum of 20 sales activities per week including sales calls, entertainment and site inspections.
• Collaborate with relevant departments to meet guests' requirements.
• Meet or exceed individual and room sales targets as set by management.
• Promote all facilities including Club Residences, Catering, F&B, Auriga Spa and all hotel experiences.
• Prospect new business through phone calls, site visits, and industry events to promote the hotel.
• Develop action plans addressing account needs and review quarterly with Directors.
• Monitor competitors' activities and share insights with stakeholders.
• Promote teamwork and quality service through daily inter-department communication.

Conocimientos

Selling skills

Sales processes

Educación

Diploma in Hospitality Management

Herramientas

Microsoft Office

Word

Excel

PowerPoint

Descripción del empleo

The Assistant Sales Manager is responsible for developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. The role will overlook the activities and performance of corporate FIT and group accounts, developing action plan to achieve organizational sales goals and revenue.

The Role

• Maximize sales and upselling/cross-selling opportunities through soliciting new corporate FIT and group accounts and maintaining relationship with existing accounts
• Schedule meetings with potential clients and coordinate business deals that seek to promote the hotel and its services
• Fulfills a minimum of 20 sales activities per week including sales call, entertainment and site inspection.
• Collaborate and communicate with relevant departments to meet guests' requirements
• Meet or exceed individual and room sales target set by the management.
• Ensure sales activities focus on all facilities including Club Residences, Catering, Food and Beverage, Auriga Spa, inclusive of all experiences in the hotel.
• Prospect new businesses through phone solicitation, on-site sales calls, conducing site-visits, and participations in relevant industry events, trade exhibitions and overseas sales trips to promote the hotel and develop potential business.
• Develop an action plan that will address the accounts needs and demands and review with Director of Sales and Director of Sales & Marketing on a quarterly basis. This includes tactical plan of action and development of other key accounts
• Monitors competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders.
• Promote teamwork and quality service through daily communications and coordination with other departments

Talent Profile

• Diploma in Hospitality Management or equivalent
• Minimum 3 years of working experience in Room Sales for a luxury hotel
• Good selling skills and understanding of sales processes
• Knowledge in Microsoft Office including words, excel, power point