Sales Manager (Corporate/MICE/Leisure)

PARKROYAL COLLECTION Pickering Singapore; Singapore; On-site; SGD 100,000 - 167,000; Full time

Job summary

PARKROYAL COLLECTION Pickering Singapore is seeking a Sales Manager to expand its Corporate, MICE and Leisure client base. Reporting to the Director of Sales, you will engage clients through ongoing solicitation and relationship-building to drive revenue and meet sales targets.

You will manage a designated portfolio, align action plans with hotel strategies, and participate in trade shows and client entertainment to strengthen partnerships.

Qualifications

• Minimum diploma in hospitality management.
• 8+ years of sales experience with luxury/hospitality exposure.
• Proven track record in Corporate/MICE/Leisure segments.
• Strong interpersonal and negotiation skills.
• Excellent oral and written communication skills.

Responsibilities

• Expand the hotel’s Corporate/MICE and Leisure client base through sales solicitation.
• Manage designated portfolio and set action plans aligned with sales strategies.
• Conduct site inspections, client entertainments and daily sales calls.
• Follow up on leads within 24 hours and coordinate with internal teams.
• Attend tradeshows and major business events as required.

Skills

Sales experience

Relationship-building

Interpersonal skills

Negotiation skills

Communication skills

Education

Diploma in Hospitality Management

Job description

About the role

Reporting to the Director of Sales, the Sales Manager is responsible for expanding the Hotel's Corporate/MICE and Leisure client base through consistent sales solicitation and relationship-building. The role focuses on establishing trust and rapport with clients to drive business opportunities, increase revenue and achieve the Hotel's sales objectives.

Key responsibilities

• Responsible for designated portfolio for the hotel – industry expert in the portfolio

• Clear understanding of the hotel's business strategies then set goals and to determine action plans to meet those goals

• Update action plans and financial objectives quarterly

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate

• Continuously solicits for new business that expands client base using action plans focused on the market segment identified by the Director of Sales

• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/MICE or Leisure clients

• Provide after-sales service and ensure all guests feedbacks are brought to management's attention and communicate with the respective departments for proper handling

• Closely follow up on all business leads within a 24 hour response time line to clients

• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client's organisation

• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales

About you

• Minimum Diploma in hospitality management

• Minimum 8 years of sales experience and at least 5 years experience in a luxury hotel with proven sales track record

• Relevant experience in handling Corporate/MICE/Leisure segment

• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills

• Good influencing skills and the ability to effectively deal with internal and external customers

• An excellent team player who is able to work under pressure and meeting tight deadlines

• Solid negotiation and presentation skills