Assistance Supervisor

J CONSULTANCY AGENCY; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

J CONSULTANCY AGENCY is seeking an Assistant Supervisor to support the Supervisor in managing daily operations and guiding the team to ensure smooth workflow and high service quality.

The role involves supervising staff, coordinating activities, training, addressing customer inquiries, monitoring attendance and inventory, and assisting in scheduling to optimize resources while upholding safety and company policies.

Qualifications

• Support the Supervisor in managing daily operations and coordinating staff activities to ensure smooth workflow
• Provide guidance, training, and ongoing support to team members to enhance skills and service quality
• Enforce compliance with company policies, safety regulations, and operational procedures
• Address customer inquiries and resolve complaints professionally to maintain customer satisfaction
• Monitor inventory levels, supplies, and equipment to ensure availability and proper functioning
• Assist in scheduling staff shifts and coordinating work assignments to optimize resource allocation
• Collaborate with the Supervisor to achieve departmental goals and uphold high service standards
• Perform additional duties as assigned by management to support operational needs

Responsibilities

• Support the Supervisor in managing daily operations and coordinating staff activities to ensure smooth workflow
• Supervise employees to ensure timely and efficient completion of assigned tasks
• Monitor employee attendance, performance, and productivity to maintain operational standards
• Provide guidance, training, and ongoing support to team members to enhance skills and service quality
• Enforce compliance with company policies, safety regulations, and operational procedures
• Address customer inquiries and resolve complaints professionally to maintain customer satisfaction
• Monitor inventory levels, supplies, and equipment to ensure availability and proper functioning
• Assist in scheduling staff shifts and coordinating work assignments to optimize resource allocation
• Collaborate with the Supervisor to achieve departmental goals and uphold high service standards
• Perform additional duties as assigned by management to support operational needs

Skills

Staff supervision

Staff coordination

Training & coaching

Customer service

Inventory management

Scheduling

Compliance

Job description

Job Summary

The Assistant Supervisor supports the Supervisor in managing daily operations, supervising staff, ensuring efficient workflow, maintaining service quality, and helping achieve organizational goals through effective team guidance and operational oversight.

Responsibilities

• Support the Supervisor in managing daily operations and coordinating staff activities to ensure smooth workflow
• Supervise employees to ensure timely and efficient completion of assigned tasks
• Monitor employee attendance, performance, and productivity to maintain operational standards
• Provide guidance, training, and ongoing support to team members to enhance skills and service quality
• Enforce compliance with company policies, safety regulations, and operational procedures
• Address customer inquiries and resolve complaints professionally to maintain customer satisfaction
• Monitor inventory levels, supplies, and equipment to ensure availability and proper functioning
• Assist in scheduling staff shifts and coordinating work assignments to optimize resource allocation
• Collaborate with the Supervisor to achieve departmental goals and uphold high service standards
• Perform additional duties as assigned by management to support operational needs