Assessment Programs Coordinator & Analytics

Institute for Human Resource Professionals (IHRP); Singapore; On-site; SGD 50,000 - 90,000; Full time

Benefits offered by this job

Annual wage supplement

Performance bonus

Job summary

IHRP is seeking a dedicated professional for a 1-year contract at Lifelong Learning Institute in Singapore. The role focuses on Certification Assessments, governance, data analysis and international partnerships to support assessment operations.

Responsibilities include administering assessments, developing content, data reporting and coordinating with stakeholders to ensure quality and compliance. Fresh graduates with internship exposure are welcome to apply.

Qualifications

• Fresh graduates may be considered with internship experience.
• Experience in administration, project coordination, training, assessments, certification, education or quality assurance functions would be advantageous.
• Proficient in Microsoft Excel and comfortable working with data (e.g. VLOOKUP/XLOOKUP, Pivot Tables).
• Exposure to statistical software and data visualization tools (e.g. Power BI) would be advantageous.

Responsibilities

• Support the administration and implementation of certification assessments to ensure smooth and secure assessment operations.
• Coordinate question bank development activities with vendors, subject matter experts, item writers and reviewers.
• Support the development and maintenance of assessment content and preparatory materials.
• Monitor assessment-related queries and coordinate escalation of appeals and exceptions to appropriate channels.
• Assist in the administration of assessment exemption processes and supporting documentation.
• Support the implementation of assessment technologies and process improvements to enhance operational efficiency.
• Maintain assessment records, question banks and related documentation with confidentiality and security.

Skills

Data analysis

Excel proficiency

Communication skills

Tools

Power BI

Job description

IHRP is seeking a dedicated professional for a 1-year contract at Lifelong Learning Institute in Singapore. The role focuses on Certification Assessments, governance, data analysis and international partnerships to support assessment operations.

Responsibilities include administering assessments, developing content, data reporting and coordinating with stakeholders to ensure quality and compliance. Fresh graduates with internship exposure are welcome to apply.