Senior Executive, Assessment and Insight

INSTITUTE FOR HUMAN RESOURCE PROFESSIONALS LIMITED; Singapore; On-site; SGD 42,000 - 62,000; Part time

Benefits offered by this job

Annual wage supplement

Performance bonus

Job summary

INSTITUTE FOR HUMAN RESOURCE PROFESSIONALS LIMITED is seeking a contract-based Certification Assessments & Data Analyst to support administration and implementation of assessments, ensure secure operations, and coordinate content development with vendors and SMEs.

You will extract and analyse assessment data, prepare dashboards and reports, and help implement new assessment methodologies including AI-based approaches while maintaining strict confidentiality and governance standards.

Qualifications

• Fresh graduates with relevant internship experience may be considered.
• Experience in administration, project coordination, training, assessments, examinations, certification, education or quality assurance functions would be advantageous.
• Proficient in Microsoft Excel and comfortable working with data (e.g. VLOOKUP/XLOOKUP, Pivot Tables).
• Exposure to statistical software and data visualisation tools (e.g. Power BI) would be advantageous.
• Familiarity with assessment, certification or examination processes would be beneficial.

Responsibilities

• Support certification assessments administration and implementation to ensure smooth operations.
• Coordinate question bank development with vendors, SMEs, item writers and reviewers.
• Develop and maintain assessment content and preparatory materials.
• Monitor assessment-related queries and coordinate escalation of appeals and exceptions.
• Assist in administration of assessment exemption processes and supporting documentation.
• Support implementation of assessment technologies and process improvements.
• Maintain assessment records, question banks and related documentation with confidentiality and security.
• Support projects related to question updates, new assessment methodologies including AI-based assessments.

Skills

Data Visualization

Data Analytics

Business Insights

Creativity Skills

Psychological Assessment

Tools

Microsoft Excel

Power BI

VLOOKUP/XLOOKUP

Job description

About the role:

We are currently hiring for a 1-year contract position, with the potential for renewal and the possibility to convert to a permanent position.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus

Certification Assessments

• Support the administration and implementation of certification assessments to ensure smooth and secure assessment operations.
• Coordinate question bank development activities with appointed vendors, subject matter experts, item writers and reviewers.
• Support the development and maintenance of assessment content and preparatory materials.
• Monitor assessment-related queries and coordinate the escalation of appeals and exceptions to the appropriate channels.
• Assist in the administration of assessment exemption processes and supporting documentation.
• Support the implementation of assessment technologies and process improvements to enhance operational efficiency.
• Maintain assessment records, question banks and related documentation in accordance with established confidentiality and security requirements.
• Support projects relating to questions update, new assessment methodologies, including skills-based, scenario-based assessments and AI-based assessments.

Research and Analysis

• Extract, clean and analyse assessment data to ensure quality of question item content and assessment standards
• Prepare reports, dashboards and presentations to communicate assessment outcomes and key trends
• Support item analysis and assessment reviews by preparing data and reports for discussion with internal stakeholders and subject matter experts.
• Assist with data validation and quality checks to ensure the accuracy of assessment information.

Governance and Controls

• Ensure assessment records and confidential data are maintained in accordance with established policies and procedures.
• Support the review and updating of assessment policies, guidelines and standard operating procedures.
• Coordinate documentation and evidence required for audit, governance and quality assurance purposes.
• Support periodic reviews of assessment processes and assist in the implementation of improvement initiatives.
• Maintain and update Assessment Guidelines and related communications materials.

International Partnerships

• Support benchmarking, research and coordination activities with local and international professional bodies (e.g. CIPD, AHRI and SHRM).
• Assist in the administration of partnership initiatives, meetings and documentation relating to certification and assessment matters.

Others

• Undertake any other tasks or projects assigned by the Head of A&I
• Support team-wide initiatives and contribute to the continuous improvement of assessment operations

Experience:

• Fresh graduates with relevant internship experience may also be considered.
• Experience in administration, project coordination, training, assessments, examinations, certification, education or quality assurance functions would be advantageous.
• Proficient in Microsoft Excel and comfortable working with data (e.g. VLOOKUP/XLOOKUP, COUNTIFS, Pivot Tables).
• Exposure to statistical software and data visualisation tools (e.g. Power BI) would be advantageous.
• Familiarity with assessment, certification or examination processes would be beneficial.

Other Requirements:

• Good analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Comfortable working with data and preparing reports.
• Proactive, resourceful and willing to learn new concepts and processes.
• Strong organisational and coordination skills with the ability to manage multiple tasks concurrently.
• Meticulous and detail-oriented, particularly when handling confidential information.
• Ability to synthesise and communicate data concepts and analyses in easy-to-understand ways
• Self-directed and ability to multi-task across concurrent projects
• Team player who is able to foster positive and open team collaboration
• Ability to collaborate actively within IHRP as well as with external stakeholder

• Seniority Level

  Associate

• Employment Type

  Contract

• Job Functions

  • Quality Assurance
  • Research

• Skills

  • Data Visualization
  • Data Analytics
  • Business Insights
  • Creativity Skills
  • Psychological Assessment