Area Manager (Dough Culture)

Koufu Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Koufu Pte Ltd is seeking an experienced operations leader to oversee daily activities across multiple outlets in Singapore. You will drive service quality, sales performance, and team motivation while managing budgets and resources.

The role requires travel between outlets and weekend/public holiday availability, with a focus on improving customer experience and store performance.

Qualifications

• Experience in managing multiple outlets, preferably in F&B or retail.
• Strong leadership, coaching and team management.
• Excellent communication, problem-solving and decision-making skills.
• Ability to analyze data to drive performance improvements.

Responsibilities

• Oversee daily operations across multiple outlets, ensuring smooth functioning.
• Maintain consistent service quality and standards at all locations.
• Monitor sales performance and implement strategies to meet targets.
• Lead, coach and motivate store managers and teams to excel.
• Conduct regular store visits to ensure policy adherence.
• Manage budgets, inventory and resources efficiently.
• Address customer feedback and resolve issues promptly.
• Drive initiatives to enhance customer experience and overall store performance.

Skills

Outlet management

Leadership

Communication

Data analysis

Budgeting

Travel flexibility

Weekend work

Job description

Job Description

• Oversee daily operations across multiple outlets, ensuring smooth and efficient functioning.
• Maintain consistent service quality and operational standards at all locations.
• Monitor sales performance and implement strategies to meet or exceed targets.
• Lead, coach, and motivate store managers and their teams to achieve excellence.
• Conduct regular store visits to ensure compliance with company policies and standards.
• Manage budgets, inventory, and resources efficiently.
• Address customer feedback and resolve issues promptly to ensure satisfaction.
• Drive initiatives to enhance customer experience and overall store performance.

Job Requirements

• Proven experience managing multiple outlets, preferably in F&B or retail.
• Strong leadership, coaching, and team management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Ability to analyze data to drive performance improvements.
• Flexibility to travel between outlets and work on weekends/public holidays.
• Strong business acumen with a results-driven mindset.