Area Manager

four leaves pte. ltd.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

four leaves pte. ltd. is seeking an experienced operations leader for overseeing multiple bakery shops in Singapore. The role focuses on setting up new outlets, ensuring consistent service, and driving sales through targeted marketing strategies.

The candidate will lead supervisors, bakers, and sales staff, analyze demographics for new openings, collaborate with chief bakers on product concepts, and develop SOPs and pricing strategies to sustain market share in a competitive landscape.

Qualifications

• SINGAPOREANS ONLY
• 3-5 years of experience in leading and managing the shops island-wide
• Positive attitude and willingness to learn
• Passion in Food & Beverage service and committed to deliver high levels of service
• Possess professional disposition with good communication and interpersonal skills
• Capable to multitask and adapt to a fast-paced environment
• Flexibility to travel between outlets and work on weekends and public holidays

Responsibilities

• Develop and formulate organizational objective for setting up new opening of shops, developing its procedures to implement and execute key marketing strategies plan for achievement of its overall long-term organizational goals.
• Oversee multiple branches/ outlets to ensure consistent service standards and operational compliance.
• Lead and supervise supervisors, bakers and sales staff.
• Analyze and identifying the demographics of various areas for implementing new shop and suggesting strategies to counter the aggressive marketing of today's competitors.
• Collaborate with internal staff/ chief bakers for conceptualizing and creation of bakery or cakes.
• Create new ideas and continual improvement of sales' plan in sustaining the company's sales target and market shares.
• Launch promotions periodically in sustenance marketing and other activities to increase company's sales.
• Plan and generate the costing/ pricing of bakery and cakes based on competitive analysis data to leverage the company's position in surpassing the competitors.
• Suggest new innovation/ technology to streamline the current process of workflow.
• Develop and establish SOPs for upcoming new shop(s).
• Maintain proper documentation, reporting and data tracking.
• Assist Human Resource in hiring, training, uphold sales teams' customer service and scheduling manpower planning.

Job description

Job Responsibilities

• Develop and formulating organizational objective for setting up new opening of shops, developing its procedures to implement and execute key marketing strategies plan for achievement of its overall long-term organizational goals.
• Oversee multiple branches/ outlets to ensure consistent service standards and operational compliance.
• Lead and supervise supervisors, bakers and sales staff.
• Analyze and identifying the demographics of various areas for implementing new shop and suggesting strategies to counter the aggressive marketing of today's competitors.
• Collaborate with internal staff/ chief bakers for conceptualizing and creation of bakery or cakes.
• Create new ideas and continual improvement of sales' plan in sustaining the company's sales target and market shares.
• Launch promotions periodically in sustenance marketing and other activities to increase company's sales.
• Plan and generate the costing/ pricing of bakery and cakes based on competitive analysis data to leverage the company's position in surpassing the competitors.
• Suggest new innovation/ technology to streamline the current process of workflow.
• Develop and establish SOPs for upcoming new shop(s).
• Maintain proper documentation, reporting and data tracking.
• Assist Human Resource in hiring, training, uphold sales teams' customer service and scheduling manpower planning.

Job Requirements

• SINGAPOREANS ONLY
• Min. 3-5 years of experience in leading and managing the shops island-wide.
• Positive attitude and willingness to learn.
• Passion in Food & Beverage service and committed to deliver high levels of service.
• Possess professional disposition with good communication and interpersonal skills.
• Capable to multitask and adapt to a fast-paced environment.
• Flexibility to travel between outlets and work on weekends and public holidays.