Sales Manager

pvg sea pte. ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

pvg sea pte. ltd. in Singapore is seeking a Sales Manager to lead the sales team and ensure objectives are met. The role involves managing customer service initiatives, overseeing budgets, and maintaining store operations.

Candidates should have at least 5 years of sales experience in the baking industry and be Singaporean or PR. Proficiency in Japanese is a plus, along with a passion for maintaining exceptional customer relationships.

Qualifications

• Minimum 5 years of sales experience in the baking industry.
• Singaporean or PR only.
• Ability to speak Japanese preferred.

Responsibilities

• Manage the sales team to meet objectives and sales goals.
• Handle customer complaints quickly to maintain relationships.
• Build and manage daily budget for the sales team.

Skills

Customer service management

Sales team management

Japanese language proficiency

Job description

Job Description

• Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
• Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
• Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
• Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
• Create Inventory list at month end and maintain Work Schedule Record system data accurately
• Maintain the smooth operation of stores through cooperation with other department
• Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
• Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress

Requirements

• Singaporean or PR only
• For candidates who are able to speak Japanese, we may consider providing a Japanese language allowance
• Minimum 5 years of sales experience in the baking industry