AR Collector

Pacific International Lines Pte Ltd; Singapore; Hybrid; MXN 240,000 - 360,000; Full time

Job summary

Pacific International Lines (PIL) in Mexico City seeks a detail-oriented Accounts Receivable Collector to support daily AR operations, ensuring payments are collected, accurately applied, and reconciled under PIL policy and local standards. This role focuses on cash application, customer follow-up, AR reconciliation, and documentation control to reduce DSO and improve reporting.

The ideal candidate holds a technical diploma or bachelor’s in accounting or finance, has 1–3 years AR experience,

Qualifications

• English not mandatory; basic reading/writing desirable.
• Technical diploma or Bachelor’s in Accounting/Finance or related field.
• 1–3 years of Accounts Receivable or Collections experience.
• ERP familiarity (Oracle, SAP or any local system).

Responsibilities

• Contact customers to obtain timely payment for outstanding invoices.
• Maintain an updated collection log with status, dates, and comments.
• Escalate overdue accounts to AR specialist & Controller.
• Support cash application and reconciliation processes.
• Assist in bank reconciliations and AR subledger vs GL balances.
• Prepare weekly aging and collection status reports.
• Ensure customer master data and credit terms are up to date.

Skills

Spanish communication

Attention to detail

Organizational skills

Negotiation

Communication

Education

Technical diploma or Bachelor’s degree in Accounting/Finance

Tools

Oracle

SAP

Microsoft Excel

Job description

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DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fuelled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals. At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking a detail-oriented and process driven Accounts Receivable Collector to supports the daily accounts-receivable operations, ensuring that customer payments are collected, properly applied, and reconciled in accordance with PIL Group credit-control policies and local accounting standards. The position focuses on support the cash application, customer follow-up, AR reconciliation, and documentation control, contributing to the reduction of Days Sales Outstanding (DSO) and accuracy of ASA and HQ reporting. This is an operational finance role requiring strong organization, persistence, and attention to detail, but no mandatory English proficiency spoken.

Key Responsibilities:

Collections & Customer Follow-Up

• Contact customers to obtain timely payment for outstanding invoices.
• Maintain an updated collection log with status, expected dates, and comments.
• Escalate overdue accounts to the Account receivable GFS Specialist & Controller.
• Support Sales and Operations teams by providing up-to-date customer balance details.
• Issue reminder letters, statements, or receipts as required.

Support WNS/Outsourcing Cash Application & Reconciliation.

• Support record customer payments into LMS / GFS and match against invoices.
• Support to Identify and clear unapplied / unallocated cash within 5 business days.
• Support bank reconciliations in Outsourcing and/or WNS by providing customer collection details.
• Assist in the reconciliation of AR subledger vs GL balances.

Documentation & Reporting

• Assist in the preparation of weekly aging and collection status reports.
• Ensure that customer master data and credit terms are up to date.
• Support internal / external audit requests by providing proof of payment and communication logs.

Compliance & Internal Controls

• Follow PIL Group Credit Policy and local Finance SOP for collections and receipts.
• Ensure segregation of duties between collections and posting activities, aligned with Account receivable GFS Specialist.
• Maintain confidentiality of customer financial information.
• Comply with procedures for document control and record retention.
• Suggest improvements to accelerate collection process or reduce errors.
• Participate in training on ERP tools (GFS AR module basics / Excel skills).
• Support the AR Finance Specialist in data-migration or testing activities when required.

Skills & Qualifications:

• English is not mandatory for this role (basic reading and written level desirable only).
• Technical diploma or Bachelor’s degree in Accounting, Finance, or related field.
• 1 – 3 years of experience in Accounts Receivable or Collections.
• Basic knowledge of VAT and customer invoicing processes.
• ERP familiarity (Oracle, SAP, or any local system preferred).
• Proficiency in Microsoft Excel (basic formulas, filters, pivot tables).
• Strong communication and negotiation skills in Spanish (native).
• Detail-oriented, organized, and able to work with tight deadlines.

WE VALUE:

Attention to Detail and Organization

• Ability to manage multiple tasks and clients simultaneously, ensuring proper attention to each one.
• Strong organizational skills for managing budgets, quotations, and sales follow-ups.

Analytical Skills

• Ability to analyse customer, sales, and market trend data to improve business strategies.
• Understanding of key performance indicators (KPIs) to assess and enhance the effectiveness of sales activities.

Adaptability and Problem-Solving

• Ability to adapt to market changes or internal process adjustments.
• Strong problem-solving skills to quickly and efficiently provide solutions to customers. I’