Application Support & Business Operations Executive

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 4,200 - 5,400; Full time

Job summary

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD is hiring two Production Support Analysts for a major banking institution in Alexandra, Singapore. This non-technical role focuses on managing administrative workflows, vendor contracts, financial tracking, audits, and coordination with internal stakeholders.

You will handle contract renewals, budgeting (OPEX/CAPEX), PR/PO tracking, audit actions, onboarding/offboarding, and consolidate data to generate operational reports. On-site role at Alexandra office.

Qualifications

• Diploma or Degree in Business Administration, Information Technology, or a related discipline.
• Experience in administrative support, vendor contract management, or business operations.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Familiarity with financial tools or HR systems is an advantage.
• Strong multitasking, attention to detail, and organisational skills.
• On-site work at the Alexandra office.

Responsibilities

• Prepare and track eMemos, contract renewals, and budgeting activities (OPEX/CAPEX).
• Manage internal trackers for PR/PO, invoice payments, GR, and renewals with procurement.
• Track audit items, meeting actions, compliance docs, and training/timesheets.
• Coordinate onboarding/offboarding including staff passes, laptops, and system access.
• Consolidate data to generate operational reports and drive follow-ups.

Skills

Admin support

Vendor contract management

Business operations

Microsoft Excel

PowerPoint

Workday

Procurement portals

Education

Diploma or Degree in Business Administration or related

Tools

Workday

Procurement Portals

Job description

About the Role

We are hiring two Production Support Analysts to join a major banking institution based in Alexandra, Singapore. This is a non-technical operational role focused on managing administrative workflows, vendor contracts, financial tracking, audits, and internal stakeholder coordination.

Responsibilities

• Contract & Financial Operations: Prepare and track eMemos, contract renewals, and budgeting activities (OPEX/CAPEX), ensuring timely submission and approvals before current agreements expire.
• Procurement Support: Manage internal trackers for Purchase Requisitions (PR), Purchase Orders (PO), invoice payments, Goods Receipts (GR), and coordinate maintenance/license renewals with procurement.
• Audit & Compliance: Track audit action items, meeting action points, compliance documentation, risk management checks, and mandatory training/timesheet completions.
• HR Logistics (Onboarding/Offboarding): Facilitate smooth onboarding and offboarding experiences (staff passes, laptop requests, LAN IDs, and system access provisioning) for new hires and existing staff.
• Reporting & Administration: Consolidate data from multiple resources to generate operational reports, set up meetings, capture accurate minutes, and drive follow-ups.

Requirements

• Diploma or Degree in Business Administration, Information Technology, or a related discipline.
• Proven experience in administrative support, vendor contract management, or business operations, preferably within the Banking or Financial Services industry.
• Highly proficient in Microsoft Office, especially Excel (data tabulation and analysis) and PowerPoint (presentation creation).
• Familiarity with financial tools or HR systems (e.g., Workday, procurement portals) is an advantage.
• Exceptional multitasking skills, close attention to detail, and strong organisational skills.
• Able to work on-site at the Alexandra office permanently.