APAC Operations & Reporting Specialist

Zoll-Medical-Corporation; Singapore; On-site; SGD 54,000 - 78,000; Full time

Job summary

ZOLL Medical Corporation is seeking a detail-oriented APAC Operations Reporting professional based in Singapore. The role involves building and consolidating complex operational reports and dashboards, analyzing delivery metrics and process effectiveness to inform management decisions.

Responsibilities include KPI monitoring, gap analysis, and maintaining SOPs, while supporting audits and continuous improvement initiatives within a multinational medical-device environment.

Qualifications

• Diploma or degree in Business Administration, Operations, Supply Chain, Data Analytics or related discipline.
• At least two years of experience in operations reporting, process improvement, or business support.
• Experience preparing management reports and analysing operational KPIs.

Responsibilities

• Prepare and consolidate APAC Operations reports and dashboards (daily, weekly, monthly, quarterly).
• Monitor OTIF, backlog, shipments, delivery accuracy and other KPIs.
• Provide performance insights and delivery scorecards for reviews.
• Identify performance gaps and track corrective actions to completion.
• Develop and maintain SOPs, process maps, and operating documents.
• Automate recurring reports to improve data accuracy and consistency.
• Support cost, productivity, workload and capacity analyses.
• Coordinate training records and audit documentation.

Skills

Excel

Data analysis

Written & verbal communication

Attention to detail

Independent worker

Education

Diploma or degree in Business Administration, Operations, Supply Chain, Data Analytics

Tools

Power BI

Power Query

Oracle ERP

Syteline/Infor SyteLine

Agile PLM

Job description

ZOLL Medical Corporation is seeking a detail-oriented APAC Operations Reporting professional based in Singapore. The role involves building and consolidating complex operational reports and dashboards, analyzing delivery metrics and process effectiveness to inform management decisions.

Responsibilities include KPI monitoring, gap analysis, and maintaining SOPs, while supporting audits and continuous improvement initiatives within a multinational medical-device environment.