APAC Membership & Growth Lead

Transported Asset Protection Association Asia Pacific; Singapore; On-site; SGD 150,000 - 230,000; Full time

Job summary

Transported Asset Protection Association Asia Pacific is seeking a Head of Membership & Growth to lead our APAC membership function, driving acquisition, engagement and revenue growth across the region. You will oversee the Membership and Business Development team, coordinating with senior stakeholders to prioritise markets and signals for growth.

You will build a robust pipeline, manage relationships with key members, and translate strategy into actionable plans.

Qualifications

• At least seven years in membership management, business development, account management, or related B2B roles.
• Track record of delivering growth, revenue, engagement or retention results.
• Experience managing a team, function or significant regional programme.
• Ability to translate strategy into practical actions and deliver.
• Strong commercial judgement, analytical skills, and confident in presenting/negotiating.
• Experience using CRM systems for pipeline management, forecasting and reporting.
• Strong written and spoken English; APAC language skills helpful.
• Willingness to travel across the APAC region.

Responsibilities

• Lead the APAC membership strategy and annual operating plan, with responsibility for acquisition, engagement, renewals, retention, upgrades and membership revenue.
• Manage the Business Development function and acquisition pipeline, identifying opportunities and markets.
• Develop Buyer membership and other priority categories.
• Improve the member experience from onboarding to participation and renewal.
• Build relationships with senior stakeholders to understand their needs and provide value.
• Develop initiatives for referrals, upgrades and re-engaging lapsed members.
• Collaborate with MarComm on campaigns, lead generation and communications.
• Coordinate with Standards, Training, Brand Protection and other teams to connect members with programmes.
• Leverage conferences, training, and forums for member growth and engagement.
• Maintain accurate CRM records, forecasts and performance reporting.
• Monitor trends and feedback, adjust plans accordingly.
• Lead and coach the Membership team with clear priorities and accountability.

Skills

Membership growth

Stakeholder management

Team leadership

CRM usage

Tools

CRM systems

Job description

Transported Asset Protection Association Asia Pacific is seeking a Head of Membership & Growth to lead our APAC membership function, driving acquisition, engagement and revenue growth across the region. You will oversee the Membership and Business Development team, coordinating with senior stakeholders to prioritise markets and signals for growth.

You will build a robust pipeline, manage relationships with key members, and translate strategy into actionable plans.