APAC IT Systems & Security Engineer – Hybrid Role

Blue Wireless Pte. Ltd.; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Office spaces

Job summary

Blue Wireless Pte. Ltd. is expanding its IT team to support APAC regions, focusing on end-user IT support, Microsoft 365 administration, and security operations. The role involves onboarding/offboarding, device provisioning, and maintaining security posture across multiple sites.

The candidate will work in a hybrid environment, supporting Windows 11 devices, Intune, and Teams, while coordinating with regional IT groups. 3–5 years in IT support is preferred.

Qualifications

• 3–5 years of IT support or systems administration experience.
• Experience supporting Microsoft 365 environments.
• Experience supporting end users in a multi-site business environment.
• Experience working within a Service Desk or IT Operations function.

Responsibilities

• End User Support (60%): 1st and 2nd line IT support for APAC users; troubleshoot hardware, software, and connectivity; procure and deploy laptops and devices; support Microsoft 365 and collaboration platforms; manage onboarding/offboarding; escalate complex issues; maintain asset records.
• Microsoft 365 & Systems Administration (20%): user account creation/removal; shared mailbox and distribution group admin; MFA troubleshooting; Teams admin; Intune enrolment; endpoint compliance monitoring; support 365 projects/migrations; support office Wi‑Fi and printers.
• Regional Security Operations Support (10%): investigate endpoint security alerts; assist phishing investigations; patching/remediation; monitor security posture; APAC liaison to Group Security; support security awareness initiatives.

Skills

M365 Admin

Exchange Online

Teams Administration

Windows 11

Endpoint Troubleshooting

Networking Basics

PowerShell

Job description

Blue Wireless Pte. Ltd. is expanding its IT team to support APAC regions, focusing on end-user IT support, Microsoft 365 administration, and security operations. The role involves onboarding/offboarding, device provisioning, and maintaining security posture across multiple sites.

The candidate will work in a hybrid environment, supporting Windows 11 devices, Intune, and Teams, while coordinating with regional IT groups. 3–5 years in IT support is preferred.