APAC Inside Sales Leader — Growth & Retention

WinsAbove; Singapore; Hybrid; SGD 180,000 - 260,000; Full time

Job summary

Figma is seeking a Manager of Inside Sales to lead a high-performing team supporting customers across APAC. You will hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives, drive retention and expansion, and partner with regional Sales, Customer Success, and cross-functional teams to ensure coverage and forecast accuracy.

You’ll manage performance metrics such as NRR and GRR, lead pipeline reviews, and use data to identify risks and growth opportunities.

Qualifications

• 5+ years in B2B SaaS sales, with 2+ years leading teams.
• Proven success coaching sellers to exceed retention and growth targets.
• Experience leading teams across multiple markets or complex regional environments.
• Strong cross-functional collaboration with Sales, Marketing, and Operations.
• Expertise in discovery, negotiation, forecasting, pipeline inspection, and data-driven decisions; Salesforce experience.

Responsibilities

• Hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives with 1:1s and career development.
• Own team performance across retention and growth motions, monitor NRR, GRR, expansion, churn, pipeline health, and forecast accuracy.
• Lead forecasting, pipeline reviews, and deal inspection for the region.
• Use data to identify risks and growth opportunities, coaching the team to act early.
• Collaborate with regional Sales Managers, GTM leadership, Sales Operations, Deal Desk, Legal, and Finance on strategy and execution.
• Act as a senior-level sponsor for complex or high-value opportunities and manage escalations with data hygiene and forecast predictability.
• Identify differences across APAC markets and help evolve the regional coverage model as the organization scales.

Skills

B2B SaaS sales

People leadership

Cross-functional collaboration

Sales forecasting

Data-driven decision-making

Tools

Salesforce

Job description

Figma is seeking a Manager of Inside Sales to lead a high-performing team supporting customers across APAC. You will hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives, drive retention and expansion, and partner with regional Sales, Customer Success, and cross-functional teams to ensure coverage and forecast accuracy.

You’ll manage performance metrics such as NRR and GRR, lead pipeline reviews, and use data to identify risks and growth opportunities.