APAC Immigration Program Leader (Hybrid/Remote)

210 Fragomen Singapore Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Minimal travel

Job summary

Fragomen Singapore Pte. Ltd. is seeking an Immigration Program Manager (or Senior Immigration Program Manager) to lead client relationships, align immigration strategies with business objectives, and oversee regional program management.

The role reports to the Senior Immigration Program Director, APAC and supports a diverse client base with strategic solutions. You will manage people, projects and programs, transform data into actionable insights, and collaborate with practice teams.

Qualifications

• 6-8+ years of immigration case management or program management experience.
• Bachelor's degree required; legal background preferred.
• Proven track record of managing complex corporate client relationships.
• Excellent communication and interpersonal skills, including the ability to translate complex subject matter into an actionable solution.
• Excellent time management and prioritization skills.
• Excellent presentation, facilitation, and client-facing communication skills.
• High attention to detail and demonstrated ability to deliver professional and error‑free outputs.
• Strong experience with Microsoft Office 365 and must be very comfortable with innovative technology.

Responsibilities

• Client Service Partner with our clients to understand their business and culture.
• Lead client review meetings and regular program status calls, ensuring issues, metrics, and opportunities are clearly presented.
• Oversee onboarding of new client programs, including establishment of client protocols and communication flows.
• Collaborate with practice teams to deliver strategic immigration solutions and integrate data-driven insights into client programs.
• Partner with clients to develop and execute immigration and mobility strategies on a regional or global level.
• Identify opportunities for process improvements and data-driven insights to optimize client programs.
• Coordinate and review contributions to client projects and reports, ensuring deadlines and client expectations are met.
• Support business development activities and account growth as needed.

Skills

Relationship building

Program management

Client service

Communication

Leadership

Education

Bachelor's degree

Tools

Microsoft Office 365

Job description

Fragomen Singapore Pte. Ltd. is seeking an Immigration Program Manager (or Senior Immigration Program Manager) to lead client relationships, align immigration strategies with business objectives, and oversee regional program management.

The role reports to the Senior Immigration Program Director, APAC and supports a diverse client base with strategic solutions. You will manage people, projects and programs, transform data into actionable insights, and collaborate with practice teams.