APAC Global Payments Implementation Lead

Global Payments Inc.; Singapore; On-site; SGD 80,000 - 140,000; Full time

Job summary

Global Payments Inc. is seeking an Implementation Manager to join our Customer Experience team in Singapore. You will own customer integrations with Worldpay services, working directly with clients and Account Management to deliver fit-for-purpose solutions.

The role requires deep technical knowledge (XML/JSON API, Web/Mobile SDKs, SQL/Oracle), strong stakeholder skills, and the capacity to manage multiple projects concurrently while driving demos and training for customers.

Qualifications

• 5+ years of project management with customer tech integrations.
• Strong stakeholder communications and relationship management.
• Excellent analytical and problem-solving abilities.
• Curious and able to capture customer requirements.
• Technical expertise in XML and JSON API is essential.
• Experience with Web & Mobile SDKs; React Native and JavaScript.
• Knowledge of Oracle/SQL databases.
• Ability to use SPLUNK for server log checks.
• Independent worker who also collaborates well in teams.

Responsibilities

• Support customers in integrating with Worldpay payment services.
• Collaborate with customers and Account Management to understand needs and deliver fit-for-purpose solutions.
• Define scope and manage projects through completion and post-live monitoring.
• Maintain project plans and conduct regular stakeholder meetings to flag risks.
• Handle a high number of concurrent projects with effective prioritization.
• Plan and deliver customer demos and training on product functionality.
• Track technical trends in payments and related technologies.
• Perform other duties as needed.

Skills

Project management

Stakeholder management

Analytical skills

Requirements gathering

XML

JSON API

Web SDKs

Mobile SDKs

React Native

JavaScript

SQL

Oracle

SPLUNK

Tools

SPLUNK

React Native

JavaScript

XML

JSON API

Oracle

SQL

Web SDKs

Mobile SDKs

Job description

Global Payments Inc. is seeking an Implementation Manager to join our Customer Experience team in Singapore. You will own customer integrations with Worldpay services, working directly with clients and Account Management to deliver fit-for-purpose solutions.

The role requires deep technical knowledge (XML/JSON API, Web/Mobile SDKs, SQL/Oracle), strong stakeholder skills, and the capacity to manage multiple projects concurrently while driving demos and training for customers.