APAC Project Manager — Japanese-speaking, Global Impact

WorldPay Pte Ltd (WPG)

Singapore

On-site

SGD 90,000 - 130,000

Full time

14 days+

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Job summary

WorldPay Pte Ltd (WPG) is seeking a Project Manager for its Customer Experience team to drive the onboarding and implementation of APAC commercial customers. You will lead end-to-end projects from contract signing to go-live and act as the main liaison between customers and Sales, KYC/CDD, Legal, Credit, Risk, and Implementation teams.

The role requires strong project management discipline, excellent communication, and the ability to coordinate multiple workstreams across regions.

Qualifications

A bachelor's degree with good track record in project management and knowledge of project management best practices.
Experience leading cross-functional projects and managing timelines, risks, and stakeholders.

Responsibilities

Manage end-to-end onboarding and implementation for APAC commercial customers from contract signing to go-live.
Serve as liaison between customers and cross-functional teams to ensure timely execution.
Develop and execute project plans, monitor milestones, manage risks, and lead status meetings.
Coordinate onboarding requirements including documentation, system setup, product demos, and user training.
Provide ongoing project reporting, meeting minutes, escalation handling and post-go-live monitoring.