APAC Implementation Lead - Payments

Global Payments Asia Pacific (Hong Kong Holding) Limited

Singapore

On-site

SGD 120,000 - 180,000

Full time

3 days ago

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Job summary

Global Payments Asia Pacific (Hong Kong Holding) Limited is seeking an Implementation Manager to join our Customer Experience team and help shape the future of global commerce. You will own expert knowledge of our products, work with customers and Account Management to deliver fit-for-purpose solutions, guide integrations, and manage projects from scope to post-live monitoring.

The role requires strong communication, stakeholder management, and technical acumen in XML/JSON, with experience in

Qualifications

5+ years of project management and delivering customer technical integrations.
Strong communication and interpersonal skills for stakeholder management.
Strong analytical and problem-solving skills with ability to propose innovative solutions.
Curious with ability to capture customer requirements.
Technical expertise in XML and JSON API is a must.
Experience with Web/Mobile SDKs, React Native and JavaScript.
Knowledge of database technologies: Oracle/SQL.
Ability to perform server log checks with SPLUNK.

Responsibilities

Own end-to-end project delivery from scoping to completion and post-live monitoring.
Collaborate with customers and Account Management to understand business needs.
Design and set up customer accounts and provide technical guidance during integrations.
Deliver customer demos and provide training on product functionality.
Identify risks early and maintain project plans for multiple projects.