APAC Engagement Programs Lead (Thai)

TikTok; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Thai-speaking Engagement Program Manager to join our APAC Business Integrity Advertiser Experience Team in Singapore. You will lead large-scale initiatives with Sales and Business Integrity to improve advertiser experience and operational efficiency.

You will build strategic relationships with leaders, drive data-informed strategies, and coach sales teams and Thai advertisers to achieve better outcomes on our platform.

Qualifications

• Minimum of 5 years of experience in program or project management.
• Proficiency in English and Thai languages (written and spoken) is required.
• Strong analytical thinking and problem-solving skills.
• Proven ability to present analytical findings to cross-functional teams and leadership.
• Entrepreneurial mindset with ability to navigate ambiguity.
• Exceptional organizational skills to manage multiple tasks in a fast-paced setting.

Responsibilities

• Lead Strategic Initiatives: Partner with cross-functional teams, particularly Sales, to spearhead large-scale strategic projects.
• Foster Strategic Relationships: Build and maintain strong relationships with leaders across Sales and Business Integrity.
• Drive Operational Excellence: Improve key metrics via education initiatives and communicate trends and impacts.
• Influence Through Data: Use data-driven insights to inform strategies aligned with company objectives.
• Leverage Analytical Insights: Collaborate to identify and track KPIs supporting product, customer, and community goals.
• Enhance Support Processes: Identify trends and improve detection and support processes for efficiency.
• Consult and Coach: Advise sales teams and Thai advertisers to drive better results.

Skills

PM experience

Thai language

English language

Analytical thinking

Stakeholder influence

Cross-functional collaboration

Job description

TikTok is seeking a Thai-speaking Engagement Program Manager to join our APAC Business Integrity Advertiser Experience Team in Singapore. You will lead large-scale initiatives with Sales and Business Integrity to improve advertiser experience and operational efficiency.

You will build strategic relationships with leaders, drive data-informed strategies, and coach sales teams and Thai advertisers to achieve better outcomes on our platform.