APAC Compliance Surveillance Analyst

The Japan Research Institute, Limited (Singapore Branch); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Japan Research Institute, Limited (Singapore Branch) is seeking an Analyst in Communications Surveillance within the Compliance Department to manage Level 1 e‑communications surveillance, monitoring, and testing. The role covers alert triage, case follow-up, and remediation actions across channels.

The candidate should have a degree and 1–3 years of relevant experience in compliance monitoring or surveillance, with familiarity of banking regulations in Singapore.

Qualifications

• Degree holder; compliance-related qualifications are advantageous.
• 1–3 years of relevant experience, preferably in compliance monitoring or surveillance within a bank or financial institution.
• Hands-on experience in e‑communications surveillance (Level 1 and/or Level 2) is strongly preferred.
• Familiarity with alert review, case handling, and escalation processes.
• Awareness of risks relating to unapproved communication channels and record-keeping requirements.
• Working knowledge of Singapore banking regulatory requirements (e.g., SFA, FAA) is a plus.
• Strong attention to detail with good analytical and investigative skills.
• Able to follow structured processes, document clearly, and handle high-volume review work.

Responsibilities

• Perform Level 1 review of surveillance alerts, including initial triage, filtering, and identification of potential issues across email, chat, and voice channels.
• Follow up with front office or relevant staff to obtain clarifications on flagged communications, including tracking and monitoring cases, breaches, and remediation actions, ensuring timely closure.
• Support day-to-day compliance queries from business units and assist in training, awareness, and ad hoc tasks/projects.

Skills

Attention to detail

Analytical skills

Investigative skills

Structured processes

Independent work

Regulatory awareness

Education

Degree holder

Job description

The Japan Research Institute, Limited (Singapore Branch) is seeking an Analyst in Communications Surveillance within the Compliance Department to manage Level 1 e‑communications surveillance, monitoring, and testing. The role covers alert triage, case follow-up, and remediation actions across channels.

The candidate should have a degree and 1–3 years of relevant experience in compliance monitoring or surveillance, with familiarity of banking regulations in Singapore.