APAC Benefits Operations Specialist (Japan)

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ByteDance is expanding its HR Operations team in APAC, focusing on benefits administration and process improvements. You will support Japan-specific programs, collaborate with HRIS and vendors, and drive data accuracy across HR platforms.

The role demands bilingual English/Japanese communication, rigorous attention to detail, and the ability to manage multiple projects in a fast-paced environment. You will help standardize benefits processes, run audits, and support LOA administration while

Qualifications

• Fluency in Japanese and English is required for daily responsibilities with Japan market workers and regional partners.
• Bachelor's degree in HR or related field is preferred.
• Hands-on benefits administration experience in high-volume environments is advantageous.
• Experience with Workday, ADP, or Bswift or similar benefits systems is highly preferred.
• Ability to work in a fast-moving environment, multi-task, and meet deadlines.
• Strong Excel skills and attention to detail are essential.

Responsibilities

• Be the expert in Benefits Administration process and support Japan benefits operations.
• Manage benefits operations projects including new program implementation and process automation.
• Support Leave of Absence administration and maintain leave records across HR platforms.
• Identify automation opportunities and collaborate with HRIS and vendors to improve accuracy.
• Manage benefits vendors, including onboarding, billing, and SLA-based evaluation.
• Ensure all compliance tasks are completed in a timely manner.
• Create and update SOPs and Job Aids for benefits tasks.
• Handle other benefits-related projects as applicable.

Skills

Fluency in Japanese

Fluency in English

Education

Bachelor's Degree in HR or related field

Tools

Workday

ADP

Bswift

Job description

ByteDance is expanding its HR Operations team in APAC, focusing on benefits administration and process improvements. You will support Japan-specific programs, collaborate with HRIS and vendors, and drive data accuracy across HR platforms.

The role demands bilingual English/Japanese communication, rigorous attention to detail, and the ability to manage multiple projects in a fast-paced environment. You will help standardize benefits processes, run audits, and support LOA administration while