Airport Ground Baggage Operation Officer (Shift Work)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 19,000 - 32,000; Full time

Job summary

PERSOL Singapore Pte Ltd is hiring for an Operations Coordinator stationed at Changi Airport. You will coordinate with the Baggage Coordinator and engineering teams during shifts, ensuring staffing levels for arrivals, departures and transfers, and preparing SitReps for management review.

You will also maintain cleanliness in the baggage handling area, report facility issues, and coordinate joint inspections with stakeholders in a fast-paced environment.

Qualifications

• Experience in an operations environment with strong analytical skills.
• Ability to evaluate large amounts of information quickly and decide under time constraints.
• Excellent oral and written communication skills.
• Strong customer service and conflict resolution abilities.
• Ability to develop relationships with internal and external stakeholders.
• Familiarity with airline/airport apron and baggage operations is an asset.
• Class 3/3A driving license is required.

Responsibilities

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors at start of shift.
• Ensure daily manning levels for arrival, departure, and transfer handling.
• Prepare and send reports/SitReps to the Baggage Coordinator.
• Maintain clean and tidy BHA with FM External and stakeholders.
• Report issues with facilities to FMC.
• Facilitate joint inspections with Airside Support Officers and stakeholders.
• Close coordination with all stakeholders in the BHA.

Skills

Operations experience

Analytical skills

Communication skills

Customer service

Stakeholder management

Airline operations familiarity

Driving license

Job description

• - Day Shift (830am-830pm), followed by Night Shift (830pm-830am) and rest 2 days

• - Location: Changi Airport

• - Contract: 1 year (renewable)

• - Salary: UP to $2,850

Job Scope

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for any areas to focus on during start of shift at the BHA.

• Ensure daily manning levels of the GHA for arrival, departure, and transfer handling are sufficient.

• Prepare and send various reports/SitReps to the Baggage Coordinator to collate and report.

• Ensure the BHA is always kept clean and tidy by working with FM External and other stakeholders.

• Report to FMC for any issues with the facilities and cleaning.

• Facilitate Joint Inspections with stakeholders together with Airside Support Officers or higher.

• Close coordination with all stakeholders in the BHA.

Requirements

• Experience in an operations environment and strong analytical skills.

• Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints.

• Excellent oral and written communication skills.

• Well-developed customer service and conflict resolution skills.

• Ability to develop and foster effective relationships with internal and external stakeholders.

• Familiarity with Airline/Airport apron and/or baggage operations an asset.

• Demonstrate ability to learn quickly and adapt to a fast-paced environment.

• Class 3/3A driving license required

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394 EA Registration No. R23117223 (Poh Siew Ling)