(Shift Work) Ground Baggage Operation Staff (Changi Airport)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 19,000 - 32,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. at Changi Airport is seeking a dynamic Operations Coordinator to support baggage handling and facilities coordination.

The role involves managing shift handovers, coordinating with Baggage Coordinators and Engineering teams, and ensuring adequate manpower for arrivals, departures, and transfers. The candidate should possess strong analytical, communication, and customer service skills, with familiarity in airline operations.

Qualifications

• Experience in an operations environment with strong analytical skills.
• Ability to quickly evaluate large amounts of information and make decisions under time constraints.
• Excellent oral and written communication skills.
• Well-developed customer service and conflict resolution skills.
• Ability to develop and foster effective relationships with internal and external stakeholders.
• Familiarity with Airline/Airport apron and/or baggage operations an asset.
• Demonstrate ability to learn quickly and adapt to a fast-paced environment.
• Class 3/3A driving license required.

Responsibilities

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for any areas to focus on during start of shift at the BHA.
• Ensure daily manning levels of the GHA for arrival, departure, and transfer handling are sufficient.
• Prepare and send various reports/SitReps to the Baggage Coordinator to collate and report.
• Ensure the BHA is always kept clean and tidy by working with FM External and other stakeholders.
• Report to FMC for any issues with the facilities and cleaning.
• Facilitate Joint Inspections with stakeholders together with Airside Support Officers or higher.
• Close coordination with all stakeholders in the BHA.

Skills

Operations experience

Analytical skills

Communication skills

Customer service

Stakeholder management

Airline operations familiarity

Driving license Class 3/3A

Job description

- Day Shift (830am-830pm), followed by Night Shift (830pm-830am) and rest 2 days

- Location: Changi Airport

- Contract: 1 year (renewable)

- Salary: UP to $2,850

Job Scope

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for any areas to focus on during start of shift at the BHA.

• Ensure daily manning levels of the GHA for arrival, departure, and transfer handling are sufficient.

• Prepare and send various reports/SitReps to the Baggage Coordinator to collate and report.

• Ensure the BHA is always kept clean and tidy by working with FM External and other stakeholders.

• Report to FMC for any issues with the facilities and cleaning.

• Facilitate Joint Inspections with stakeholders together with Airside Support Officers or higher.

• Close coordination with all stakeholders in the BHA.

Requirements

• Experience in an operations environment and strong analytical skills.

• Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints.

• Excellent oral and written communication skills.

• Well-developed customer service and conflict resolution skills.

• Ability to develop and foster effective relationships with internal and external stakeholders.

• Familiarity with Airline/Airport apron and/or baggage operations an asset.

• Demonstrate ability to learn quickly and adapt to a fast-paced environment.

• Class 3/3A driving license required

We regret to inform that only shortlisted candidates will be notified.