Airport Baggage Operations Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 35,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. at Changi Airport seeks an Operations Coordinator to support baggage handling, coordinate with Baggage Coordinator and engineers, and ensure smooth shift handovers in a busy airport environment.

The role requires analytical thinking, strong communication, and the ability to work under time pressure. It is a 1-year renewable contract with day and night shifts and coverage for two rest days.

Qualifications

• Experience in operations environment or similar field.
• Strong analytical and decision-making under time pressure.
• Excellent oral and written communication abilities.
• Strong customer service and conflict resolution skills.
• Ability to build effective relationships with internal and external stakeholders.
• Familiarity with airline/airport baggage operations is a plus.
• Demonstrated ability to learn quickly in fast-paced settings.

Responsibilities

• Coordinate with the Baggage Coordinator and Engineering Baggage Control Room Supervisors for start-of-shift focus at the BHA.
• Ensure daily manning levels of the GHA for arrival, departure, and transfer handling.
• Prepare and send reports/SitReps to the Baggage Coordinator.
• Keep the BHA clean and tidy with FM External and other stakeholders.
• Report facility issues to FMC as needed.
• Facilitate Joint Inspections with stakeholders and Airside Support Officers.
• Maintain close coordination with all BHA stakeholders.

Skills

Operations experience

Analytical skills

Communication skills

Customer service

Stakeholder management

Problem solving

Job description

PERSOL SINGAPORE PTE. LTD. at Changi Airport seeks an Operations Coordinator to support baggage handling, coordinate with Baggage Coordinator and engineers, and ensure smooth shift handovers in a busy airport environment.

The role requires analytical thinking, strong communication, and the ability to work under time pressure. It is a 1-year renewable contract with day and night shifts and coverage for two rest days.