Airfreight Import Operations Lead

Recruit Expert; Singapore; On-site; SGD 55,800 - 78,120; Full time

Job summary

Recruit Expert in Singapore is looking for a Team Leader for the Airfreight Import Customer Service. This role involves providing leadership and operational support to ensure efficient end-to-end import processes, while maintaining high service standards.

The candidate should possess a degree in Logistics or related fields, with at least 3 years of supervisory experience in airfreight import customer service. The salary range for this position is between $5,000 to $7,000.

Qualifications

• Degree in Logistics, Supply Chain Management, Business Administration, or related discipline.
• At least 3 years of supervisory experience in airfreight import customer service and billing.
• Strong knowledge of import workflows, documentation, and customs regulations.

Responsibilities

• Provide leadership and operational support to the Airfreight Import Customer Service team.
• Oversee daily import operations including shipment documentation and customs compliance.
• Drive process improvements and monitor team performance against KPIs.

Skills

Leadership

Operational Support

Process Improvement

Customs Regulations Knowledge

Communication

Problem-Solving

Education

Degree in Logistics, Supply Chain Management, Business Administration, or related discipline

Tools

CargoWise

Job description

Recruit Expert in Singapore is looking for a Team Leader for the Airfreight Import Customer Service. This role involves providing leadership and operational support to ensure efficient end-to-end import processes, while maintaining high service standards.

The candidate should possess a degree in Logistics or related fields, with at least 3 years of supervisory experience in airfreight import customer service. The salary range for this position is between $5,000 to $7,000.