Air Freight Pricing & Customer Solutions Specialist

Aramex International Logistics Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Aramex Singapore is expanding and seeks an Air Freight Customer Service professional to join the Singapore team. You will interact with airlines for rate negotiations and bookings, engage customers with pricing options, and collaborate with Sales, Operations, and Accounts to ensure smooth shipments.

Ideal candidates have 1–2 years in air freight, strong negotiation and communication skills, and solid market knowledge to maintain pricing databases and reflect market changes.

Qualifications

• Solid understanding of air freight market dynamics, regulations, and procedures.
• Strong negotiation and communication with carriers and customers.
• Analytical and numerical skills to interpret data and track metrics.
• 1–2 years of air freight industry experience.

Responsibilities

• Interact with airlines for rate negotiations and bookings.
• Engage customers to present pricing options and discuss air freight costs.
• Collaborate with Sales, Operations and Accounts to execute shipments.
• Track and manage air freight contracts with carriers.
• Maintain pricing databases reflecting market conditions and costs.

Skills

Air freight knowledge

Negotiation

Communication

Analytical skills

Customer service

Job description

Aramex Singapore is expanding and seeks an Air Freight Customer Service professional to join the Singapore team. You will interact with airlines for rate negotiations and bookings, engage customers with pricing options, and collaborate with Sales, Operations, and Accounts to ensure smooth shipments.

Ideal candidates have 1–2 years in air freight, strong negotiation and communication skills, and solid market knowledge to maintain pricing databases and reflect market changes.