Air Export Logistics Specialist – Global Roles & Training

DIMERCO EXPRESS SINGAPORE PTE LTD; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Dimerco Express Singapore Pte Ltd is seeking a proactive Air Export Customer Service professional. This role focuses on booking air export shipments, coordinating with customers and internal teams, and ensuring accurate documentation and timely updates on freight progress.

Ideal candidates will have an ITE or Diploma in Logistics or related field, plus 1 year experience in airfreight or related logistics, and strong Excel and communication skills in a fast-paced environment.

Qualifications

• ITE or Diploma in Logistics, Supply Chain, Freight Forwarding or related field.
• Proactive with good communication and customer service skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Manage and execute air export shipment bookings.
• Coordinate with customers and internal stakeholders on shipment readiness and delivery schedules.
• Prepare and process documentation (invoices, reports, permits, Airway Bills) accurately and promptly.
• Provide flight details and update customers on freight status and delivery progress.
• Ensure timely submission of cost approvals and GST billing.

Skills

Customer service

Communication

Multitasking

Time management

Education

ITE and Diploma in Logistics or related field

Tools

Microsoft Excel

Job description

Dimerco Express Singapore Pte Ltd is seeking a proactive Air Export Customer Service professional. This role focuses on booking air export shipments, coordinating with customers and internal teams, and ensuring accurate documentation and timely updates on freight progress.

Ideal candidates will have an ITE or Diploma in Logistics or related field, plus 1 year experience in airfreight or related logistics, and strong Excel and communication skills in a fast-paced environment.