Air Export Customer Service Officer

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 29,000 - 33,000; Full time

Job summary

Flintex Consulting Pte Ltd in Singapore is seeking a fresher to join our logistics team as an air export bookings coordinator. You will attend to customer inquiries, prepare and process air export bookings, and arrange cargo collection at customer premises.

Ideal candidates are proficient with Word and Excel, able to communicate effectively in English, and can work independently with minimal supervision. Fresh graduates are encouraged to apply, with potential for senior roles for those with

Qualifications

• Proficient in using Microsoft Word and Excel
• Ability to communicate effectively in English, both verbally and in writing
• Able to work independently with minimal supervision
• Prior work experience in logistics not required, but advantageous

Responsibilities

• Attend to customers’ inquiry
• Prepare and process Air Export booking request
• Arrange for collection of cargo at customers’ premise
• Provide booking confirmation and flight details to customers
• Manage customers’ expectations and complaints
• Correspond with overseas offices on shipment status and inquiries
• Verify invoices from vendor

Skills

MS Office

English communication

Job description

Posted On 02/09/2026

Job Information

• Work Experience Fresher
• Logistics
• SGD 2600 - SGD 3000
• City Singapore
• State/Province Central Singapore
• 079903

Job Description

Job Scope

• - Attend to customers’ inquiry
• - Prepare and process Air Export booking request
• - Arrange for collection of cargo at customers’ premise
• - Provide booking confirmation and flight details to customers
• - Mange customers’ expectations and complaints
• - Correspond with overseas offices on shipment status and inquiries
• - Verify invoices from vendor

Requirement

• - Proficient in using Microsoft Word and Excel
• - Able to manage assigned responsibilities independently and deliver work with minimal supervision.
• - Ability to communicate effectively in English, both verbally and in writing, to perform job-related duties.
• - Able to work efficiently, meet deadlines, and take ownership of assigned tasks.
• - Prior work experience in this industry is not required, but will be at advantage
• - Candidates with direct working experience may be considered for senior positions, while candidates without prior experience are also encouraged to apply.

Working hours:

• 5 days work week ( Mon to Fri or Tue to Sat )