AI Strategy Project Manager — Trust & Safety

TikTok; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

TikTok is seeking a strategic operations professional to join the AI Data Service and Operations (ADSO) Safety Model Operations team in Singapore. You will drive initiatives, partner with product, policy, data, and engineering, and translate business problems into scalable operating models.

You'll lead cross-functional projects, analyze trends, and support leadership with clear trade-offs and actionable recommendations to sustain safe, high-performing AI-enabled services across regions.

Qualifications

• Bachelor's degree or above required.
• 3+ years of experience in strategy, operations, PMO, consulting, or related function.
• Strong strategic thinking and structured problem-solving skills.
• Proven experience leading cross-functional projects.
• Strong communication and stakeholder management skills.
• Ownership, execution rigor, and ability to thrive in a fast-paced, ambiguous environment.
• Excellent proficiency (spoken and written) in English

Responsibilities

• Drive strategic initiatives to improve AI-related operations within Trust & Safety.
• Partner with product, operations, policy, data, and engineering to identify key business challenges, define priorities, and drive execution against strategic goals.
• Analyze operational performance, emerging risks, and industry trends to identify opportunities for process improvement, capability building, and organizational optimization.
• Translate ambiguous business problems into structured workstreams, actionable recommendations, and scalable operating mechanisms.
• Lead end-to-end project management for high-priority initiatives, including problem framing, stakeholder alignment, planning, execution tracking, and outcome review.
• Support leadership decision-making through strategic analysis, business insights, and clear communication of trade-offs, risks, and recommendations.
• Monitor developments in AI, platform governance, and the broader internet industry to help the team stay forward-looking and competitive in its operating model.

Skills

Strategic thinking

Cross-functional leadership

Stakeholder management

Problem solving

Communication skills

Ownership & execution

English proficiency

Education

Bachelor's degree or above

Job description

TikTok is seeking a strategic operations professional to join the AI Data Service and Operations (ADSO) Safety Model Operations team in Singapore. You will drive initiatives, partner with product, policy, data, and engineering, and translate business problems into scalable operating models.

You'll lead cross-functional projects, analyze trends, and support leadership with clear trade-offs and actionable recommendations to sustain safe, high-performing AI-enabled services across regions.