Premium Customer Experience Lead (AI-Driven)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a customer experience role in Tiong Bahru, Singapore. Work five days a week, Mon-Fri, from 10am to 6pm, focusing on delivering premium customer experiences and engagement initiatives.

Training on tools will be provided; background in customer service, marketing, or CX is advantageous. The position involves coordinating activities across global markets and leveraging AI tools to enhance productivity.

Qualifications

• Familiar with using AI tools to boost productivity.
• Experience in customer service, marketing or CX is a plus.
• Training will be provided.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships across channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance engagement and efficiency.
• Coordinate engagement activities across global markets.

Tools

ChatGPT

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a customer experience role in Tiong Bahru, Singapore. Work five days a week, Mon-Fri, from 10am to 6pm, focusing on delivering premium customer experiences and engagement initiatives.

Training on tools will be provided; background in customer service, marketing, or CX is advantageous. The position involves coordinating activities across global markets and leveraging AI tools to enhance productivity.