AI-Driven Business Analyst & Solution Designer

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Business Analyst to collaborate with clients, product owners, and stakeholders to elicit and document business requirements and translate them into functional specifications and user stories.

You will identify inefficiencies, define rules, and support discovery activities while ensuring alignment with the solution architecture. Experience with AI-enabled solutions is highly desirable.

Qualifications

• Experience with medium to large SI projects preferred.
• Education sector experience is a plus.
• Exposure to product design or digital product delivery is an advantage.
• Experience with AI products or digital transformation initiatives involving AI is highly desirable.
• Experience contributing to cloud-native AI platform solutions is preferred.
• Understanding of SDLC and Agile/Waterfall methodologies.
• Experience creating user stories, process flows, wireframes, and mockups.
• Basic familiarity with cloud platforms, APIs, data pipelines.
• Knowledge of Jira and Confluence usage in projects.

Responsibilities

• Work with clients, product owners, and stakeholders to elicit, document, and validate business requirements.
• Translate business requirements into functional specifications, use cases, process flows, and user stories.
• Identify gaps, redundancies, and inefficiencies in existing processes.
• Define business rules, acceptance criteria, and success metrics.
• Support discovery activities through stakeholder interviews, workshops, journey mapping, and analysis of user needs
• Collaborate with architects, technical leads, and developers to ensure requirements are feasible and aligned with the solution architecture.
• Assist in translating requirements into design, configuration, or system specifications.
• Support prototyping, wireframes, and proof-of-concept exercises.
• Work with product, design, and delivery teams to contribute to intuitive, user-centered solution design.
• Provide input to product design artefacts such as user journeys, low-fidelity wireframes, and experience flows.
• Support AI-related product initiatives by helping define business workflows, user needs, data requirements, and expected outcomes for AI-enabled features.
• Collaborate with architects, technical leads, and developers to ensure requirements are feasible and aligned with the solution architecture.
• Assist in translating requirements into design, configuration, or system specifications.
• Work with product, design, and delivery teams to contribute to intuitive, user-centered solution design.
• Provide input to product design artefacts such as user journeys, low-fidelity wireframes, and experience flows.
• Support AI-related product initiatives by helping define business workflows, user needs, data requirements, and expected outcomes for AI-enabled features.
• Partner with clients and stakeholders to understand strategic objectives, business pain points, and operational challenges.
• Analyze current-state processes, identify improvement opportunities, and recommend fit-for-purpose business solutions.
• Provide consultative support to stakeholders by framing problems, evaluating options, and guiding decision-making.
• Facilitate workshops, discovery sessions, and business discussions to align stakeholders on goals, scope, and priorities.
• Act as a trusted advisor to business stakeholders on requirements, process improvements, and solution considerations.
• Prepare clear and comprehensive documentation: BRD, FRD, SRS, process flows, and user guides.
• Maintain project dashboards, reports, and metrics for transparency.
• Support knowledge transfer sessions for operations or support teams.

Skills

SDLC knowledge

Agile/Waterfall

User stories

Data analysis

SQL

Excel

Tableau/Power BI

APIs

Data pipelines

AI product concepts

AI product experience

Cloud platforms familiarity

Tools

Jira

Confluence

Figma

Miro

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a Business Analyst to collaborate with clients, product owners, and stakeholders to elicit and document business requirements and translate them into functional specifications and user stories.

You will identify inefficiencies, define rules, and support discovery activities while ensuring alignment with the solution architecture. Experience with AI-enabled solutions is highly desirable.