AI-Driven Banking Transformation Leader

Charterhouse Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Charterhouse Pte Ltd is seeking an experienced Business Transformation Lead to partner with Product Owners, Strategy, Operations and Technology to drive large-scale changes in Wholesale Banking. You will influence senior stakeholders, lead strategic initiatives, and redesign processes shaping client onboarding and transaction banking.

With 15+ years in Business Analysis or Transformation, you will translate strategy into pragmatic solutions, deliver AI-enabled transformations, and lead

Qualifications

• 15+ years of Business Analysis, Transformation, or PM experience in Wholesale Banking or Financial Services.
• Experience transforming manual processes into automated, digital solutions.
• Experience delivering AI or automation initiatives in the last 2–4 years.
• Strong BA skills: requirements gathering, process mapping, documentation, and business case development.
• Proven track record managing complex projects with multiple stakeholders.

Responsibilities

• Lead end-to-end business transformation initiatives across transformation programs.
• Partner with Product Owners, Strategy, Technology, and Operations to translate strategy into solutions.
• Analyse current processes and design future operating models focused on automation.
• Drive process redesign and continuous improvement across Wholesale Banking operations.
• Gather, document, and manage detailed business and functional requirements.
• Facilitate workshops and align cross-functional stakeholders in a matrix organisation.
• Prepare executive-level presentations and communicate recommendations to senior leadership.
• Work in Agile, Waterfall, or hybrid delivery environments.
• Support and guide junior Business Analysts while contributing as an individual contributor.
• Champion AI-driven transformation and automation to improve efficiency and client experience.

Skills

Stakeholder management

Business Analysis

Process mapping

Requirements gathering

Presentation skills

Hybrid delivery (Agile/Waterfall)

Education

Bachelor's degree in a relevant field

Tools

PowerPoint

Visio/Process modeling tools

Job description

Charterhouse Pte Ltd is seeking an experienced Business Transformation Lead to partner with Product Owners, Strategy, Operations and Technology to drive large-scale changes in Wholesale Banking. You will influence senior stakeholders, lead strategic initiatives, and redesign processes shaping client onboarding and transaction banking.

With 15+ years in Business Analysis or Transformation, you will translate strategy into pragmatic solutions, deliver AI-enabled transformations, and lead