AI Data Projects Lead: Taxonomy & Quality Ops

TikTok; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

TikTok is seeking a Project Manager for the AI Data Service and Operations (ADSO) team in Singapore. You will manage end-to-end delivery of AI data annotation and taxonomy projects, orchestrating cross-functional teams to meet targets and timelines, while driving process improvements and governance.

You will develop robust implementation plans, monitor performance dashboards, translate product needs into labeling requirements, and work with vendors to ensure quality and scalability.

Qualifications

• 3+ years of project/program management experience in AI data annotation environments, large-scale data operations, content moderation, or related fields.
• Track record of driving successful project and operational execution with cross-functional teams and third-party vendor partners.
• Experience in driving continuous operational quality optimization and process improvement along with the ability to independently learn and own multiple projects/work streams.
• Strong data skills (Excel, SQL, dashboard development) and experience with data-driven performance analysis and root cause analysis.
• Excellent stakeholder management and communication skills, with proven experience collaborating with regional or global teams in a fast-paced environment.
• Proficiency in both spoken and written Mandarin and English is required.

Responsibilities

• Lead data annotation projects: manage the end-to-end execution of multiple projects, ensuring performance targets and SLAs are met.
• Serve as the primary stakeholder interface for key internal requestors: translate product or business needs into clear labeling project requirements and delivery plans.
• Drive delivery governance and cross-functional collaboration: establish operating rhythms, execution reviews, and escalation frameworks across QA, vendor, and business teams.
• Leverage data to manage performance: monitor dashboards, detect anomalies, and perform data and root cause analysis to maintain quality and efficiency.
• Lead continuous improvement efforts: identify process gaps, design and implement workflow optimizations, and partner with tooling teams to drive automation and scalability.
• Risk and change management: identify delivery risks, propose mitigation plans, and lead through operational transitions.
• Deliver strategic reporting: synthesize project data into insights and recommendations for leadership and cross-functional partners.

Skills

Project management

Stakeholder management

Data analysis

Dashboards

Excel

SQL

Mandarin & English

Tools

Excel

SQL

Dashboard development

Job description

TikTok is seeking a Project Manager for the AI Data Service and Operations (ADSO) team in Singapore. You will manage end-to-end delivery of AI data annotation and taxonomy projects, orchestrating cross-functional teams to meet targets and timelines, while driving process improvements and governance.

You will develop robust implementation plans, monitor performance dashboards, translate product needs into labeling requirements, and work with vendors to ensure quality and scalability.