AI Content Safety Data Operations Lead

TikTok; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

TikTok is seeking a Senior AI/ML Operations Specialist in Singapore to lead the Platform Responsibility team's efforts in content safety using LLMs and prompt engineering. You will refine strategy, optimize prompts, and drive reliable recall for risky content while collaborating with Product, Engineering, and Operations.

You will manage AI special projects, standardize risk definitions, deliver ground truth, and help design efficient AI governance processes to maintain user trust and platform

Qualifications

• Bachelor’s degree or above, with 3+ years of experience in model operations, AI/ML operations, or related domains.
• Demonstrated ability to lead community policy development and collaborate effectively across Product, Engineering, and Operations teams.
• Familiarity with mainstream LLM products (e.g., ChatGPT, Gemini) and hands-on experience in model training, evaluation, or prompt engineering.
• Highly data-sensitive with strong analytical capabilities; translate data insights into actionable strategies.

Responsibilities

• Undertake AI special projects for product R&D, including annotation of training data, evaluation of model iterations, industry research, and security compliance assurance.
• Standardise definitions and convert policy documents into executable SOPs for data ops.
• Ground truth delivery, including demand analysis, acceptance, training, and quality assurance.
• Establish an adjudication mechanism for internal risk judgments and ensure consistency across levels.
• Design rule routing logic for LLM execution and continuously optimize for performance and efficiency.
• Establish an AI content quality management system, analyze data, diagnose problems, and drive model optimization.

Education

Bachelor’s degree or above

Job description

TikTok is seeking a Senior AI/ML Operations Specialist in Singapore to lead the Platform Responsibility team's efforts in content safety using LLMs and prompt engineering. You will refine strategy, optimize prompts, and drive reliable recall for risky content while collaborating with Product, Engineering, and Operations.

You will manage AI special projects, standardize risk definitions, deliver ground truth, and help design efficient AI governance processes to maintain user trust and platform