Admissions Assistant (Kaki Bukit Nursing Home)

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Looking for an experienced Admissions Assistant for a nursing home in Kaki Bukit. The role covers admissions and discharge processes, records management, subsidy assessment, and liaison with Next-of-Kin or guarantors. You will update the ILTC portal, prepare monthly reports, and help ensure KPIs are met.

Required are at least 2 years of relevant work experience and GCE O Level or equivalent. This is a full-time, on-site position at the Macpherson/Hougang branch with opportunities for growth.

Qualifications

• GCE O Level or equivalent
• at least 2 years of relevant work experience

Responsibilities

• First contact for applicants, answer phone calls and reply email queries.
• Assist in admissions and discharge processes.
• Keep proper records of resident’s / client’s file, ensure completion of forms and data are updated in a timely and accurate manner.
• Conduct financial Means Test and determine the subsidy quantum.
• Liaise with resident’s / client’s NOK or guarantor regarding subsidy, billing, and charges.
• Update ILTC portal on required information.
• Assist in preparation of monthly reports.
• Debt management, remind clients on due payments and outstanding balance.
• Contribute and ensure that the department meet its KPIs.

Job description

Looking for experienced Admissions Assistant for our new nursing home in Kaki Bukit. He/She will start work at existing branch located in Macpherson/Hougang.

Roles & Responsibilities:

• First contact for applicants, answer phone calls and reply email queries.
• Assist in admissions and discharge processes.
• Keep proper records of resident’s / client’s file, ensure completion of forms and data are updated in a timely and accurate manner.
• Conduct financial Means Test and determine the subsidy quantum.
• Liaise with resident’s / client’s NOK or guarantor regarding subsidy, billing, and charges.
• Update ILTC portal on required information.
• Assist in preparation of monthly reports.
• Debt management, remind clients on due payments and outstanding balance.
• Contribute and ensure that the department meet its KPIs.

Requirements:

• GCE O Level or equivalent
• at least 2 years of relevant work experience