Admissions Officer (Kaki Bukit Nursing Home)

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

The Lentor Residence Pte Ltd in Singapore is seeking an experienced Admissions Officer for a nursing home in Kaki Bukit. The role requires coordinating admissions, discharges, and resident administration, with support from the Medical Social Worker (MSW).

Responsibilities include handling inquiries, coordinating assessments and financial counselling, and ensuring accurate documentation and records. 2+ years in a nursing home setting is preferred, with strong MS Office and HCSIS skills.

Qualifications

• Diploma in Social Sciences, Social Work, Psychology, or related discipline.
• At least 2 years’ relevant experience in a nursing home or long-term care setting.
• Experience in admissions and resident administration.
• Proficiency in MS Office and healthcare information systems.
• Strong organisational, communication and interpersonal skills.

Responsibilities

• Support the MSW in end-to-end admission and discharge process.
• Attend admission enquiries from residents, family members, hospitals and external stakeholders.
• Coordinate nursing assessments, financial counselling, and admission arrangements.
• Prepare and process admission, discharge and resident documentation. Maintain accurate resident records and ensure timely updates.
• Assist with applications for financial assistance and government subsidies.
• Follow up on outstanding payments and billing-related matters.
• Liaise with internal departments and external agencies to ensure smooth coordination.
• Support departmental KPIs and perform any other duties assigned by the MSW or Management.

Skills

Organisational skills

Communication skills

Interpersonal skills

Attention to detail

Service-oriented mindset

Education

Diploma in Social Sciences, Social Work or Psychology

Tools

Microsoft Office

Healthcare information systems

Job description

Looking for experienced Admissions Officer for our new nursing home in Kaki Bukit. He/She will start work at existing branch located in Macpherson/Hougang.

Key Responsibilities

Support the MSW in managing the end-to-end admission and discharge process.

Attend to admission enquiries from residents, family members, hospitals, and external stakeholders.

Coordinate nursing assessments, financial counselling, and admission arrangements.

Prepare and process admission, discharge, and resident-related documentation. Maintain accurate resident records and ensure timely updates.

Assist with applications for financial assistance and government subsidies.

Follow up on outstanding payments and billing-related matters.

Liaise with internal departments and external agencies to ensure smooth coordination.

Support departmental KPIs and perform any other duties assigned by the MSW or Management.

Requirements

Diploma in Social Sciences, Social Work, Psychology, or a related discipline.

Minimum 2 years' relevant experience in a nursing home or long-term care setting, with hands-on experience in admissions and resident administration.

Experience working in a nursing home will be an advantage.

Good knowledge of Microsoft Office and healthcare information systems. Strong organisational, communication, and interpersonal skills.

Able to work independently with a service-oriented mindset and attention to detail.