Administrative Assistant

CYCLECT FACILITIES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

CYCLECT FACILITIES MANAGEMENT PTE. LTD. is seeking a proactive administrator to provide frontline helpdesk support and handle daily office operations in Singapore.

You will manage enquiries, service requests, and coordinating room bookings while ensuring accurate records and smooth billing processes. The role requires strong MS Office skills, good communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum GCE O' Level or equivalent.
• NITEC, Higher NITEC or Diploma in Business Administration, Office Administration, Accounting or a related discipline will be an advantage.
• Proficient in Microsoft Office applications(Word, Excel and Outlook).
• Good communication and interpersonal skills.
• Organised, meticulous and able to multitask in a fast-paced environment.
• Prior experience in administrative or facilities management support will be an advantage.

Responsibilities

• Provide frontline helpdesk support by handling enquiries, work requests, complaints and service requests in a timely and professional manner.
• Perform general administrative duties, including maintaining records, preparing documents and supporting daily office operations.
• Assist with billing, payment follow-ups, reimbursement processing and contractor progress claims while ensuring proper documentation.
• Coordinate room bookings, meeting setups, events and cleaning arrangements to support operational requirements.
• Administer season parking requests and maintain accurate records for audit purposes.
• Monitor and track work orders, fault reports and service requests to ensure timely completion and follow-up.
• Support the Building Manager and site team in contract administration and compliance with service standards.
• Liaise with internal stakeholders, contractors and service providers to ensure efficient coordination of facilities management services.

Skills

Helpdesk support

General administration

Communication skills

Multitasking

Education

GCE O' Level

NITEC or Diploma in related field

Tools

Microsoft Office

Job description

Roles and Responsibilities

• Provide frontline helpdesk support by handling enquiries, work requests, complaints and service requests in a timely and professional manner.
• Perform general administrative duties, including maintaining records, preparing documents and supporting daily office operations.
• Assist with billing, payment follow-ups, reimbursement processing and contractor progress claims while ensuring proper documentation.
• Coordinate room bookings, meeting setups, events and cleaning arrangements to support operational requirements.
• Administer season parking requests and maintain accurate records for audit purposes.
• Monitor and track work orders, fault reports and service requests to ensure timely completion and follow-up.
• Support the Building Manager and site team in contract administration and compliance with service standards.
• Liaise with internal stakeholders, contractors and service providers to ensure efficient coordination of facilities management services.

Qualification Requirements

• Minimum GCE O' Level or equivalent.
• NITEC, Higher NITEC or Diploma in Business Administration, Office Administration, Accounting or a related discipline will be an advantage.
• Proficient in Microsoft Office applications(Word, Excel and Outlook).
• Good communication and interpersonal skills.
• Organised, meticulous and able to multitask in a fast-paced environment.
• Prior experience in administrative or facilities management support will be an advantage.