Admin Executive | JW FSC

Lakeside Family Services; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Lakeside Family Services in Singapore is seeking a friendly front-desk administrator to welcome visitors, handle inquiries, and support daily office operations for families and community services.

The ideal candidate has at least two years of experience, proficiency in Microsoft Office, and a commitment to confidentiality; you will manage communications, scheduling, reporting, and coordination with internal teams.

Qualifications

• Minimum GCE A-Level or Higher Nitec qualification.
• At least two years of relevant work experience.
• Proficient in Microsoft Office and familiar with database management.

Responsibilities

• Greet visitors and respond to enquiries about services.
• Manage calls, emails, messages, mail, and deliveries.
• Coordinate with internal and external stakeholders to support collaboration.
• Perform data entry, scheduling, and report preparation to maintain records.
• Coordinate meeting logistics and materials for smooth meetings.

Skills

Communication skills

Organisational skills

Multitasking

Discretion & confidentiality

Education

GCE A-Level or Higher Nitec

Tools

Microsoft Office

Database management

Job description

Company Overview

Lakeside Family Services (Lakeside) is a charity serving the community since 1993. We strengthen families, support vulnerable groups, empower seniors, assist ex-offenders, and help women with unsupported pregnancies. We are an Institution of a Public Character (IPC) and NCSS member.

Job Summary

You will provide front-desk support by welcoming visitors, managing communications, and performing administrative tasks to ensure smooth office operations and support for families and community services.

Responsibilities

• Greet visitors and respond accurately to enquiries about the organisation’s services
• Manage incoming calls, emails, messages, mail, and deliveries to ensure timely and correct distribution
• Facilitate clear communication between internal teams and external stakeholders to support collaboration
• Perform administrative tasks such as data entry, scheduling appointments, and preparing reports to maintain accurate records
• Coordinate meeting logistics by booking rooms and preparing necessary materials for smooth meetings
• Manage fund disbursements and reimbursements while maintaining precise financial records
• Monitor and maintain office supplies and inventory to ensure availability of necessary materials
• Arrange office maintenance and repairs promptly to maintain a functional work environment

Required competencies and certifications

• Minimum GCE A-Level or Higher Nitec qualification
• At least two years of relevant work experience
• Proficient in Microsoft Office applications and familiar with database management
• Ability to handle sensitive information with discretion and maintain confidentiality

Preferred competencies and qualifications

• Strong communication skills demonstrated by effectively managing enquiries and coordinating with stakeholders
• Organisational skills shown by managing schedules, supplies, and office logistics efficiently
• Multitasking skills proven by handling multiple administrative duties simultaneously
• Compassionate, patient, and empathetic attitude with an interest in supporting families