Admin Executive - 5 days, Bukit Batok

SASCO SENIOR CITIZENS' HOME; Singapore; On-site; SGD 38,000 - 55,000; Full time

Benefits offered by this job

Permanent role with benefits

Work life balance

Friendly work environment

Job summary

Hong Kah North Day Care Centre is seeking an Admin Officer to act as the administrative anchor, coordinating referrals, admissions, billing, reporting and day-to-day service operations.

You will engage seniors and caregivers, support social workers, and ensure smooth centre functioning with accurate data entry and frontline admin tasks.

Qualifications

• Diploma or equivalent in social services, community services, healthcare admin, business admin or related field.
• Minimum 2 years in social service, healthcare, or related settings.
• Experience managing end-to-end administrative processes.

Responsibilities

• Coordinate referrals and intake, BRIGHT status updates and CARES client profiles.
• Manage admissions documentation, service agreements, registrations and deposits.
• Provide administrative support for MDT processes and billing/invoicing tasks.

Skills

Engaging seniors

Clear communication

Team collaboration

Administrative coordination

Attention to detail

Education

Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields

Tools

BRIGHT system

CARES system

Data entry

Job description

Hong Kah North Day Care Centre

Mon to Fri, 8.30am to 5.30pm

Permanent role with benefits

Work life balance and Friendly work environment

Job purpose

The Admin Officer serves as the administrative anchor for the Hong Kah North Centre. The role is responsible for end-to-end coordination of referrals, admissions, billing, reporting, and service operations, ensuring smooth centre functioning and freeing Social Workers to focus on direct clinical and casework responsibilities.

The role also provides frontline administrative support and is comfortable engaging seniors and caregivers as part of service delivery.

Key responsibilities

1. 1. Administrative & Referral Management Referrals and Intake Coordination

   Managing BRIGHT referrals, including:

   Processing referrals

   Updating BRIGHT status from assignment to discharge

   Preparing CARES client profiles

   Scheduling intake (Day Care) and Initial Assessment (Home Therapy) and providing brief system updates

   Updating BRIGHT progress notes and liaising with AIC officers where required

   Supporting social workers in simple Financial Assistance (FA) documentation and submissions, financial deviations

2. 2. Registration and Admission

   Manage CARES admission and data entry, including:

   Service Agreements (Sharing with seniors and signing of agreements), other required forms

   Coordinate client registrations

   Coordinate deposit collection and NRIC documentation

   Flag follow-up needs for Social Work support

3. 3. Care Plan (ICP) / MDT Support

   Provide documentation and administrative support to Social Workers for MDT processes and conduct simple questionnaires where required (with training)

   Support discharge processes and financial billing and invoicing matters

   Any other assigned matters related to administration and documentation, day to day operations

Qualifications and Skills Required

• Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields
• Minimum 2 years' experience in social service agencies, healthcare, community care or other related social service settings
• Experience managing end-to-end administrative processes
• Must be comfortable working with seniors and communicating/coordinating with them, asking simple questions to engage seniors and to fill up forms jointly with seniors
• Must be passionate in working with the elderly
• Ability to work with a multi-disciplinary team consisting of Social Workers, OT/PT, Nurses, etc