Admin Executive

Gifted and Talented Education; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Structured on-the-job training

Clear career growth opportunities

Job summary

Gifted and Talented Education in Singapore seeks an Admin Executive to be the welcoming face and backbone of our enrichment centre. You will deliver excellent customer service to parents, handle inquiries via phone, email, and WhatsApp, manage trial bookings, and support enrolments.

Key duties include front desk and parent relations, student administration and billing, and coordinating with teaching staff for classroom setup and events.

Qualifications

• Experience in customer service, front-desk administration, or education support is preferred.
• Schedule commitment to work Saturdays and Sundays (3 weekdays + Sat & Sun).
• Excellent spoken and written English; warm, articulate, and patient communication with parents.

Responsibilities

• Front desk & parent relations: greet walk-in parents and students; respond to enquiries; manage trial bookings and enrolments.
• Student administration & billing: manage registrations, attendance, fee billing, receipts, and renewal follow-ups.
• Centre operations & academic support: coordinate with teaching staff on setup and relief scheduling; assist with open houses, roadshows, and holiday programs.

Skills

Customer service

Front desk

Administrative support

English communication

Job description

Schedule:

5 Days/Week (3 Weekdays + Sat & Sun)

Location:

Singapore

About the Role

We are looking for a warm, organized, and proactive Admin Executive to be the welcoming face and operational backbone of our primary enrichment centre! In this role, you will deliver exceptional customer service to parents, foster positive relationships with young learners, and ensure smooth day-to-day operations.

Key Responsibilities

• Front Desk & Parent Relations: Greet walk-in parents and students; respond promptly to phone, email, and WhatsApp enquiries; manage trial class bookings and assist with student enrolments.
• Student Administration & Billing: Manage student registration records, daily attendance, make-up class logistics, fee billing, payment receipts, and package renewal follow-ups.
• Centre Operations & Academic Support: Coordinate with teaching staff on classroom setup and relief scheduling; assist Centre Manager with open houses, roadshows, and holiday programs.

Requirements

• Prior experience in customer service, front-desk administration, or education support (preschool, enrichment, or tuition centre background is an advantage).
• Schedule Commitment: Must be able to work both Saturday and Sunday (5-day work week: 3 Weekdays + Sat & Sun).
• Excellent spoken and written English; warm, articulate, and patient communication style when engaging parents.
• Proficient with WhatsApp Web, email, Microsoft Word, and basic Excel spreadsheets.

What We Offer

• Competitive basic salary with performance-based reviews.
• Structured on-the-job training and supportive working environment.
• Clear career growth pathways toward Centre Operations Manager roles.