Admin Coordinator

Smart Excel; Singapore; On-site; SGD 20,000 - 28,000; Full time

Job summary

SMART EXCEL Education Centre seeks a dependable Admin Coordinator to support daily operations and act as the backbone of the centre's administration. You will handle internal admin tasks and liaise with schools, mosques, and community organisations to coordinate programmes.

This hands-on role requires strong organisation, clear communication with parents and partners, and a proactive approach to keeping everything running smoothly.

Qualifications

• Diploma in any field; Business Administration, Communications, or Education preferred.
• Minimum 1 year of admin, coordination, or customer service experience.
• Strong written and spoken English; able to communicate clearly with parents, schools and organisations.
• Proficient in Microsoft Office (Word, Excel) and comfortable using WhatsApp for business.
• Organised, detail-oriented, and able to manage multiple tasks without dropping the ball.
• Reliable attendance record — this role is the operational anchor of the centre.

Responsibilities

• Internal Administration: Manage student enrolment, class registration, and scheduling; Handle billing; Respond to enquiries; Maintain records; Coordinate make-up classes; Manage supplies and logistics; Support teachers during classes.
• External Liaison: Liaise with schools to coordinate enrichment programmes; Communicate with mosques and community organisations; Prepare proposals, quotations, and letters; Coordinate logistics for events; Maintain partner database; Represent the Centre professionally in external communications.

Skills

Admin coordination

Communication

Microsoft Office

Time management

Multitasking

Customer service

WhatsApp for business

Education

Diploma in any field

Business Administration

Communications

Education

Tools

Microsoft Office

WhatsApp for business

Job description

• Position: Admin Coordinator
• Department: Centre Operations
• Reports To: Centre Manager
• Employment Type: Full-Time (subject to 3-month probation)
• Working Days: 5 weekdays
• Working Hours: 9.30am – 6.30pm
• Salary Range: S$1,800 – S$2,500 gross per month (commensurate with experience)

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About the Role

SMART EXCEL Education Centre is looking for a dependable and organised Admin Coordinator to be the backbone of our daily operations. You will handle both internal centre administration and external liaison with schools, mosques, and community organisations.

This is a hands-on role suited to someone who takes pride in keeping things running smoothly and communicates well with parents, students, and external partners alike.

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Key Responsibilities

Internal Administration

• Manage student enrolment, class registration, and scheduling across all programmes
• Handle billing, fee collection, and payment tracking; follow up on outstanding fees
• Respond to parent and student enquiries promptly via phone, WhatsApp, and email
• Maintain accurate student records, attendance logs, and progress tracking sheets
• Coordinate make-up classes, class changes, and tutor scheduling
• Manage day-to-day centre supplies, logistics, and facility upkeep
• Support teachers and tutors with administrative needs during classes

External Liaison

• Liaise with primary and secondary schools to coordinate enrichment programme schedules and logistics
• Communicate with mosques, community centres, and organisations for outreach programmes and events
• Prepare and send programme proposals, quotations, and confirmation letters to external partners
• Coordinate logistics for school and community events: venue, materials, attendance sheets, and debrief reports
• Maintain a contact database of external partners and follow up to renew or expand programme agreements
• Represent the Centre professionally in all external communications

Requirements

Essential:

• Diploma in any field; Business Administration, Communications, or Education preferred
• Minimum 1 year of admin, coordination, or customer service experience
• Strong written and spoken English; able to communicate clearly with parents, schools, and organisations
• Proficient in Microsoft Office (Word, Excel) and comfortable using WhatsApp for business
• Organised, detail-oriented, and able to manage multiple tasks without dropping the ball
• Reliable attendance record — this role is the operational anchor of the centre

Advantageous:

• Experience in an education centre, enrichment centre, or school environment
• Bilingual in English and Malay (for community outreach)
• Familiarity with basic book-keeping or invoicing
• Experience coordinating external events or school programmes

What We Offer

• Stable, friendly working environment at an established centre (founded 2011)
• Full employee benefits: CPF, annual leave, sick leave per Employment Act
• Exposure to both centre operations and external programme coordination
• Direct working relationship with Centre Manager — your work has real impact