Admin / Customer Service - Part Time

ACE CLUB TENNIS PTE. LTD.; Singapore; On-site; SGD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Growth opportunities

Competitive salary

Job summary

ACE CLUB TENNIS PTE. LTD. in Singapore is seeking a friendly Part-Time Retail and Customer Service Assistant to welcome students and parents, manage bookings, and keep daily operations running smoothly.

You will greet customers, assist with inquiries, process payments and enrollments, and help maintain a safe, welcoming learning environment for our youth programs. Flexible evenings and weekends required.

Qualifications

• Experience in customer service or admin, preferably in sports, fitness, or tuition centers.
• Strong communication, organization, and problem-solving skills.
• Flexible for part-time hours, including weekday evenings and weekends.
• Diploma or higher education required.

Responsibilities

• Greet students and parents, respond to inquiries, and suggest suitable classes.
• Check-in students, manage scheduling issues, and issue class stickers.
• Process tuition, enrollments, and package renewals using our software.
• Keep up-to-date with class schedules, camps, promotions, and makeup policies.
• Set up court equipment and maintain a clean, safe training environment.
• Record attendance, manage waitlists, and assist with opening/closing procedures.

Skills

Customer service excellence

Communication

Organization

Problem-solving

Youth-friendly

Education

Diploma

Job description

Job Summary

We are looking for a friendly Part-Time Retail and Customer Service Assistant to be the welcoming face of our sports academy. You will help students and parents, manage lesson bookings, and keep our daily operations running smoothly.

Key Responsibilities

• Greet students and parents, answer WhatsApp inquiries, and recommend suitable classes.
• Check students in through the portal, give out stickers after class, and resolve any scheduling issues.
• Process tuition fees, enrollments, and package renewals accurately using our software.
• Stay up-to-date on class schedules, camps, promotions, and makeup policies.
• Set up court equipment (balls, cones) and help maintain a clean, safe training environment.
• Track attendance, manage waitlists, and assist with daily opening and closing procedures.

Qualifications

• Experience: Proven background in customer service or admin (sports, fitness, or tuition center experience preferred).
• Skills & Traits: Excellent communicator, organized, problem-solver, and family-friendly with a genuine passion for sports and youth programs.
• Availability: Flexible for part-time hours, including weekday evenings and weekends.
• Education: Diploma or higher.

What We Offer

• Competitive salary in a friendly, dynamic work environment.
• Employee discounts on academy facilities, sports programs, and holiday camps.
• Growth opportunities in sports administration and program coordination.