Admin Assistant (St. Andrew's Senior Care - Dover)

St. Andrew's Community Hospital; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

St. Andrew's Community Hospital is seeking an administrative operations professional to manage client admissions, reception duties, and transport coordination at our Dover Ave location.

You will ensure accurate profile data and timely documentation, while handling inquiries and payments. The candidate should have a diploma in a related field, strong Microsoft Office skills, and 3+ years of relevant experience, ideally in healthcare or senior care settings.

Qualifications

• Diploma or equivalent qualification in business/healthcare/admin fields.
• Minimum 3 years of relevant operations/admin experience.
• Experience in healthcare/community/senior care is preferred.

Responsibilities

• Handle client admissions including explanations on charges, subsidies, subsidies, and MOUs.
• Perform reception, registration, and attendance tasks.
• Answer calls, coordinate meetings and transport arrangements.
• Collect payments and maintain accurate invoicing records.
• Maintain filing and monthly statistics, update client profiles regularly.

Education

Diploma or equivalent in Business Admin / Healthcare Admin / Operations / Social Service

Tools

Microsoft Office

Job description

Job Description:

• Conduct admission of clients into the centre services, by ensuring proper explanation to the Next of Kin/Client of charges, subsidy, means test application, MOU signing and arranging of assessment/start date/transport.

• Carry out reception duties and registration of clients for attendance taking purpose.

• Answer phone calls and enquiries, coordination of meetings.

• Collect payment for clients’ invoices and to keep a good record of collection balance account

• Filing of document, monthly statistics/utilisations.

• Update client’s profile regularly to ensure important information (eg. HHMT) and related demographic is accurate in the system.

• Assist Centre Supervisor/Manager in tracking of admin and centre consumables utilization and to ensure replenishment of stock.

• Assist Centre Supervisor/Manager in managing the transport schedule and to work with Next of Kin/Client on the transport arrangement.

• Perform any other duties as assigned from time to time.

Job Requirements:

• Possess Diploma and/or equivalent qualifications in Business Administration, Healthcare Administration, Operations Management, Customer Service or Social Service related fields.

• Minimum 3 years of relevant operations / admin experience.

• Healthcare / Community Care / Senior Care experience strongly preferred.

• Proficient in Microsoft Office (Word/Excel/ Powerpoint).

• Good spoken and written communication skills.

• Meticulous, independent, proactive, adaptable and reliable.

• Good oral and written communication and interpersonal skills.

Work Location:

28 Dover Ave, Singapore 139791

Working Hours:

Monday to Thursday: 8:30am - 6:00pm

Friday: 8:30am - 5:30pm