Admin Assistant (ILTC)

THYE HUA KWAN MORAL CHARITIES LIMITED; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

THYE HUA KWAN MORAL CHARITIES LIMITED in Singapore seeks an administrative professional to support data entry and ILTC claim submissions for Day Rehab Centres and Home Care/HT services. The role involves answering calls, billing, filing, and reconciling payments, with constant liaison to various stakeholders.

Based at Bukit Timah, the role requires good communication, team collaboration, and the ability to work independently in a busy office environment.

Qualifications

• Minimum GCE ‘O’ Level as an entry requirement
• Knowledge of office management systems, procedures, filing and record keeping
• Proficiency in Microsoft Office (Outlook, Excel, Word and PowerPoint)
• Good communication and interpersonal skills
• Friendly, warm personality and service-oriented
• Good ability to work well within a team and to work independently

Responsibilities

• Answer and screen incoming telephone calls, routing callers to appropriate staff and relay telephone messages
• Execute monthly ILTC billing processes for both Day Rehab Centres (DRCs) and Home Care/Home Therapy (HT)
• Perform general clerical duties including filing of documents, making arrangements for document destruction, etc.
• Track payments diligently and maintain the invoice control list for HT services
• Prepare daily billing data, ensuring timely inputs and transaction accuracy
• Reconcile quarterly ILTC submissions to detect and rectify financial discrepancies promptly
• Facilitate annual subvention audits (ILTC)
• Liaise with multiple stakeholders to follow up on billing anomalies, payment clearances, and account reconciliations
• Any other duties as and when assigned

Skills

Office management

Microsoft Office

Communication skills

Teamwork

Independent work

Education

GCE O Level

Job description

This position provides critical administrative, financial, and clerical support to the data entry and submission of claims via the ILTC portal, covering Day Rehab Centres (DRCs) and Home Care / Home Therapy (HT) services.

Job Description:

• Answer and screen incoming telephone calls, routing callers to appropriate staff and relay telephone messages.


• Execute monthly ILTC billing processes for both Day Rehab Centres (DRCs) and Home Care/Home Therapy (HT)


• Perform general clerical duties including filing of documents, make arrangements for documents destruction, etc.


• Track payments diligently and maintain the invoice control list for HT services.


• Prepare daily billing data, ensuring timely inputs and transaction accuracy.


• Reconcile quarterly ILTC submissions to detect and rectify financial discrepancies promptly.


• Facilitate annual subvention audits (ILTC).


• Liaise with multiple stakeholders to follow up on billing anomalies, payment clearances, and account reconciliations.


• Any other duties as and when assigned

Qualifications:

• Minimum GCE ‘O’ Level Other Information


• Knowledge of office management systems, procedures, filing and record keeping


• Proficiency in Microsoft Office (Outlook, Excel, Word and Power point)


• Good communication and interpersonal skills


• Friendly, warm personality and service-oriented


• Good ability to work well within a team and to work independently


• Working location: Bukit Timah