Admin Officer (Rehabilitation)

SASCO SENIOR CITIZENS' HOME; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Attractive benefits

Job summary

SASCO SENIOR CITIZENS' HOME is seeking an administrative professional to support rehabilitation services by coordinating admissions, scheduling, and billing across centres. You will manage documentation, transport coordination, and ensure smooth service delivery for clients and the rehabilitation team.

The role requires a Diploma or GCE O-Levels with relevant admin experience, proficiency in MS Office, and strong interpersonal communication.

Qualifications

• Diploma or GCE O-Levels with relevant administrative experience.
• Proficiency in office software and strong interpersonal communication.
• Familiarity with eldercare, ILTC systems, or BRIGHT system is an advantage.

Responsibilities

• Coordinate client admissions, appointments, and transport.
• Manage billing, subsidies, and invoicing matters.
• Prepare monthly operational reports and handle inquiries.
• Answer phone and email inquiries.

Skills

Interpersonal communication

Administrative experience

Education

Diploma or GCE O-Levels

Tools

MS Office

BRIGHT system

Job description

Job purpose

To provide efficient administrative and operational support for rehabilitation services by coordinating client admissions, appointments, billing, documentation, and compliance requirements, ensuring smooth service delivery and effective support for clients and the rehabilitation team.

Duties and responsibilities

Admissions and Records:

• Receive AIC referral and manage BRIGHT
• Prepare and Schedule Initial Assessment / Admission
• Update in CMS
• Arrange client schedule /transport

Billing and Subsidies:

Manage and update subsidy change reports (NMTS)

• Support finance invoicing matters / inquiries
• Manage monthly billings and handle debt or payment follow-ups with next-of-kin.
• Coordinate with finance on financial matters

General Administration:

• Answer phone and email inquiries,
• Prepare monthly operational reports
• Coordinate schedule changes

Qualifications & Skills Required

• Diploma or GCE O-Levels with relevant administrative experience.
• Proficiency in office software and strong interpersonal communication.
• Familiarity with eldercare, intermediate and long-term care (ILTC) systems, or BRIGHT system is an advantage.

Other details:

• Mon - Fri, 8am to 6pm (44 hours per week)
• West & Centre area (required to travel between different centres)
• Permanent role with attractive benefits