Administrative Assistant

One Farrer Pte Ltd; Singapore; Sur place; SGD 28 000 - 39 000; Plein temps

Résumé du poste

One Farrer Pte Ltd is seeking an admin support role to coordinate daily housekeeping operations across guest rooms and public areas, ensuring service standards are met. You will manage schedules, inventories, and records, and assist in ordering and data entry for laundry.

Address guest feedback, ensure VIP level understanding, and uphold health and safety policies within a busy hotel environment.

Qualifications

• Previous admin experience in a hotel environment preferred.
• Strong organizational and record-keeping skills.
• Ability to handle inventory, purchasing, and data entry.

Responsabilités

• Coordinate daily operations of the housekeeping department with leaders.
• Maintain and organize filling of reports and related documents.
• Schedule and assign work to team members for adequate coverage.
• Handle purchasing system for requisitions and manage inventory.
• Perform daily data entry for laundry records, including linens and guest laundry.
• Address guest complaints/feedback and escalate to the team.
• Ensure understanding of VIP levels and room categories.
• Ensure compliance with health and safety regulations and hotel policies.

Description du poste

To provide admin support in the daily operations of the Housekeeping Department by coordinating team schedules, managing inventory and records, and ensuring service standards are met across guest rooms and public areas.

Key Roles and Responsibilities

• Collaborate with the Housekeeping leaders to plan and coordinate daily operation of the department
• Maintain and organize filling of reports and related documents
• Assist in scheduling and assigning work to Housekeeping team members to ensure adequate coverage and efficient operation.
• Handle purchasing system for ordering requisition and manage inventory
• Perform daily data entry for laundry records, including linens, uniform and guest laundry
• Address guest complaints/feedback and elevate issues to the team members
• Ensure full understanding of the difference in guest levels (VIPs) and room categories,
• Ensure compliance with health and safety regulations and hotel policies at all times.
• Performs any other duties as may be assigned from time to time by the Management.