Admin Assistant

WILLIAMS LEA PRIVATE LIMITED; Singapore; Hybrid; SGD 36,000 - 50,000; Full time

Job summary

Williams Lea Private Limited in Singapore seeks an Office Services Associate to manage service workflows, ensure service levels, and drive continuous improvement across facilities, admin, and event support. The role covers mail handling, room bookings, and coordination with cleaning teams, with a focus on professional client service in a CBD office.

The ideal candidate holds a diploma or degree in communication or business administration and has 3–5 years of relevant experience, preferably in

Qualifications

• Diploma or degree in communication or business administration.
• 3–5 years of relevant experience, preferably in the legal industry.
• Excellent written and spoken communication skills.
• Professional demeanor and customer-service orientation.
• Well-presented with meticulous attention to detail.

Responsibilities

• Managing a structured and efficient workflow for all service areas within remit.
• Ensure service levels with clients are met and improved.
• Review services regularly for continuous improvement.
• Maintain stationery, facilities and equipment.
• Provide admin support and facilities assistance for the office.
• Manage room and hospitality bookings, including room setup.
• Coordinate with onsite cleaning teams and hospitality arrangements.
• Supervise events and marketing-related activities on and off premises.
• Handle incoming/outgoing mail, deliveries and copies.
• Process and analyze monthly activity metrics and supplier invoices.
• Assist lawyers with legal & marketing administrative duties.
• Respond to ad-hoc requests from Williams Lea or clients.

Skills

Communication skills

Customer service

Attention to detail

Team player

Independent

Office applications

Education

Diploma/Degree in Communication or Business Administration

Tools

Excel

Word

PowerPoint

Outlook

Teams

Zoom

Job description

Job Title:
Office Services Associate

Job Responsibilities:

• Managing a structured and efficient workflow for all service areas within your remit
• Ensuring that all service levels agreed with the client as part of the contract service delivery are achieved and continuously improved
• Regularly reviewing services to ensure continuous improvement of their delivery
• Ensuring stationery, facilities and other equipment are properly utilized and maintained
• Playing a flexible role assisting with the first impression, admin support and facilities services for the office
• Manage room and hospitality bookings, including setting up rooms
• Arrange hospitality and liaise with onsite cleaning teams
• Supervise, coordinate, assist in clients’ marketing events (including evening events as agreed overtime), at both on/off premises
• Handling all incoming and outgoing mail/deliveries
• Providing photocopying, scanning, and printing as per customer instructions
• Processing and analyzing monthly activity metrics reports (volume, spend) and monthly supplier billing invoices
• Assist lawyers in any other legal &marketing administrative duties
• Any ad-hoc request made by Williams Lea or the client

Job Requirement:

• Diploma/Degree in communication, Business Administration
• 3 to 5 years of relevant experience, within the legal industry will be an added advantage
• Effective communication skills, both written and oral
• Passion to provide customer service with a professional attitude
• Well presented with a professional manner
• Flexible, Independent, good team player
• High degree of attention to detail, ability to retain high levels of concentration in a busy working environment
• Well versed in office applications (Excel, Word& PowerPoint, Outlook, Teams, Zoom)
• 5 days in office
• Working location is at CBD area