Receptionist/Secretary

King & Wood; Singapore; On-site; SGD 40,000 - 62,000; Full time

Job summary

King & Wood in Singapore seeks a proactive Secretarial & Administrative Support professional to assist lawyers with diary/calendar management, travel arrangements, expense claims, and CPD/training records.

You will greet clients, manage calls and emails, coordinate meetings, handle billing support, and oversee office logistics. The role requires strong MS Office skills, excellent communication, and the ability to work in a fast-paced professional services firm.

Qualifications

• Education & experience: Secondary School education with proven experience in a similar administrative, secretarial, or front desk role within a law firm or professional services environment.
• Technical proficiency: Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint) and basic billing processes.
• Client service & communication: Excellent verbal and written communication with professional demeanor.
• Organizational skills: Highly organized, detail-oriented, multitasking ability in a fast-paced setting.
• Work ethic & interpersonal skills: Proactive, reliable, service-driven, and able to work independently or in a team.

Responsibilities

• Secretarial & Administrative Support: Provide comprehensive support to lawyers, including diary/calendar management, travel arrangements, expense claims, and maintaining CPD training records and seminar enrollments.
• Front Desk & Client Services: Professionally greet clients, answer and direct calls/emails, manage meeting room bookings, and handle urgent matters.
• Document & Matter Management: Prepare, format, and amend correspondence and legal documents; maintain organized matter management and records systems.
• Billing Assistance: Provide billing support and prepare all bills accurately in accordance with billing guidelines.
• Office Coordination & Logistics: Manage incoming/outgoing mail and couriers, monitor supplies, coordinate with vendors, ensure reception areas are presentable.
• Basic IT & Onboarding Support: Provide hands-on support for VC setups, basic IT troubleshooting, service calls, and new hire onboarding logistics.

Skills

Diary management

Travel coordination

Customer service

Education

Secondary School education

Tools

Microsoft Office

Job description

• Secretarial & Administrative Support: Provide comprehensive support to lawyers, including diary/calendar management, travel arrangements, expense claims, and maintaining CPD training records and seminar enrollments.
• Front Desk & Client Services: Act as the first point of contact by professionally greeting clients, answering and directing calls/emails, managing meeting room bookings, and handling urgent matters proactively.
• Document & Matter Management: Prepare, format, and amend correspondence and legal documents (including translation work if applicable). Maintain highly organized matter management and records systems.
• Billing Assistance: Provide billing support and prepare all bills accurately in accordance with the Firm's billing guidelines.
• Office Coordination & Logistics: Manage incoming/outgoing mail and couriers, monitor office/pantry supplies, coordinate with vendors, and ensure reception areas are consistently presentable.
• Basic IT & Onboarding Support: Provide hands‑on support for video conference (VC) setups, basic IT troubleshooting (e.g., cold reboots), place service maintenance calls, and assist with new hire onboarding logistics.

Key Accountabilities

• Secretarial & Administrative Support: Provide comprehensive support to lawyers, including diary/calendar management, travel arrangements, expense claims, and maintaining CPD training records and seminar enrollments.
• Front Desk & Client Services: Act as the first point of contact by professionally greeting clients, answering and directing calls/emails, managing meeting room bookings, and handling urgent matters proactively.
• Document & Matter Management: Prepare, format, and amend correspondence and legal documents (including translation work if applicable). Maintain highly organized matter management and records systems.
• Billing Assistance: Provide billing support and prepare all bills accurately in accordance with the Firm's billing guidelines.
• Office Coordination & Logistics: Manage incoming/outgoing mail and couriers, monitor office/pantry supplies, coordinate with vendors, and ensure reception areas are consistently presentable.
• Basic IT & Onboarding Support: Provide hands‑on support for video conference (VC) setups, basic IT troubleshooting (e.g., cold reboots), place service maintenance calls, and assist with new hire onboarding logistics.

Qualifications

• Education & Experience: Secondary School education (customer service training is a plus) with proven experience in a similar administrative, secretarial, or front desk role within a law firm or professional services environment.
• Technical Proficiency: Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), alongside a solid understanding of administrative procedures and billing processes.
• Client Service & Communication: Excellent verbal and written communication skills with strong telephone etiquette. Must possess an approachable, personable, and highly professional demeanor.
• Organizational Skills: Highly organized, detail-oriented, and capable of multitasking. Able to prioritize tasks effectively and manage time well in a fast‑paced environment.
• Work Ethic & Interpersonal Skills: Proactive, reliable, and service-driven. Ability to build positive relationships with clients and colleagues, working effectively both independently and as part of a team.