Accounts Receivable: Patient Billing Advocate

NHG Health; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The Institute of Mental Health in Singapore is seeking an Associate Executive – Account Receivable, Business Office to manage patient invoices and collections for our clinic. You will liaise with patients, supporting them toward payment plans or financial assistance options.

Collaborating with Medical Social Workers and front desk/1FSS staff, you will track follow-ups and keep AR records up to date. Diploma holder with good communication and MS Office skills is required; AR or healthcare

Qualifications

• Diploma holder in any discipline.
• Proficient in Microsoft Office applications.

Responsibilities

• Liaise with patients on their outstanding bills in a professional and empathetic manner.
• Work with Medical Social Workers (MSW) to refer patients who may need financial help.
• Track follow-ups, maintain simple records, and update status in the system.
• Coordinate with front counter staff and 1FSS colleagues where necessary.
• Support any other AR-related administrative tasks as assigned.

Skills

Communication

Empathy

Customer service

Healthcare experience

Independent worker

Education

Diploma holder

Tools

Microsoft Office

Job description

The Institute of Mental Health in Singapore is seeking an Associate Executive – Account Receivable, Business Office to manage patient invoices and collections for our clinic. You will liaise with patients, supporting them toward payment plans or financial assistance options.

Collaborating with Medical Social Workers and front desk/1FSS staff, you will track follow-ups and keep AR records up to date. Diploma holder with good communication and MS Office skills is required; AR or healthcare